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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
560 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 560 reviews

April 10, 2026

Good service and employee were very friendly! Very clean and well maintained would go back for more service! More

by jimlorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Jim! We're pleased to hear you had a great experience with our team and found our facility well-maintained. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

April 10, 2026

Excellent service! They always take great care of my vehicle! I appreciate all they do! More

by KORTNEYSIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Kortney! We truly appreciate your trust in us and look forward to continuing to take great care of your vehicle. Sincerely, Your Friends at Serra Jackson

April 07, 2026

Great communication and service! They called when my car was ready, so dropping off vehicle and coming back later was easy! More

by ray.simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback, Ray! We’re happy to hear that you had a great experience with our communication and service, and we look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

April 02, 2026

Easy to schedule service and easy to drop off. Nice young man gave me a quick ride to work. Great communication from staff. More

by Joshy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're glad to hear that you had a great experience with our service team and enjoyed our communication. Sincerely, Your Friends at Serra Jackson

March 30, 2026

Our excellent repair included a new purge valve, new Coil, and new Torque Converter. Our LaCrosse drives great and was returned with a complimentary Detail Service. Stan, Kelton, Joseph and technicians More

by jneisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan, Kelton, Joseph
Mar 31, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that your BuickLaCrosse is driving great and that our team, including Stan, Kelton, and Joseph, provided you with excellent service. We appreciate your kind words and look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

March 25, 2026

Very friendly staff, very quick turn around for my service , very clean dealer ship . Nice waiting room . More

by kimbodoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're glad to hear you had a great experience with the friendly staff and enjoyed the clean dealership and comfortable waiting room. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

March 21, 2026

Great customer service. Very helpful and friendly. Salesperson took time to review all features on the vehicle and to connect to the Bluetooth and apple play. Highly recomme More

by brent.champion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Brent! We are thrilled to hear that you had a great experience and that we could assist you with all the features of your vehicle. Sincerely, Your Friends at Serra Jackson

March 18, 2026

Excellent team. Efficent and go above and beyond for their customers. Can not say enough good things about my exeprience More

by jscott33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We are happy to hear you had an excellent experience with our team and appreciate your feedback. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

March 18, 2026

Very good, very pleasant;helped us without pressuring us Every time we called they responded quickly and efficiently We have become Kia fans More

by tc111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb sales
Mar 18, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! It's fantastic to hear about your positive experience with us, and I truly appreciate your support. Our team hopes to see you again soon! Sincerely, Your Friends at Serra Jackson

March 16, 2026

I’m sooo grateful to get a car. Serra Chevrolet is the best. They’re wonderful! More

by shawan.mcelveen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigha
Mar 16, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thanks for taking a moment to share your visit, Shawan! We’re pleased to hear that you had a great experience with us and we look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

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