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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
560 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 560 reviews
January 05, 2026
I worked with Kia, and Greg from Kia. I had a great experience at this dealership purchasing my vehicle. The people were kind and knowledgeable and the process was streamline! I am rea I had a great experience at this dealership purchasing my vehicle. The people were kind and knowledgeable and the process was streamline! I am really impressed with how easy everything was. Very efficient. Though this survey is odd and doesn’t list Kia as a purchased vehicle option. More
by connie04
Verified Customer
December 27, 2025
Great dealership awesome Sales team most respected place I’ve ever worked with so friendly makes you feel like home every time I’m there I’ve ever worked with so friendly makes you feel like home every time I’m there More
by donaldmuchitch
Employees Worked With
December 23, 2025
Always get to my vehicle earlier than my appointment time. Waiting area is clean and comfortable. Always keep me informed of the work being done time. Waiting area is clean and comfortable. Always keep me informed of the work being done More
by TOMSEEVER
Employees Worked With
December 16, 2025
A very good buying experience. Brian Russell and Bryan Borders provided a professional buying experience. Brian Russell and Bryan Borders provided a professional buying experience. More
by johncarson
December 13, 2025
Work started right at appointment time. Coffee and charger connections available. Tire pressure was 32 psi when brought in and when picked up. Thought they would have added air to 35 psi Coffee and charger connections available. Tire pressure was 32 psi when brought in and when picked up. Thought they would have added air to 35 psi More
by alancra
Employees Worked With
December 06, 2025
Always personable. While prices are high, they are very detailed in their reports and keep you aware of what they are doing that day. They also make you aware of anythi While prices are high, they are very detailed in their reports and keep you aware of what they are doing that day. They also make you aware of anything that will need to be done in the near future. I enjoy coming to them for services to my Kia Soul! More
by julesc
Employees Worked With
December 06, 2025
The people at the dealership were very helpful. I would recommend this dealership to people. I would recommend this dealership to people. More
by mflatham
Employees Worked With
December 03, 2025
Clean waiting room, Kelvin kept me updated on repair status, cost and when parts were in. status, cost and when parts were in. More
by clemmielov
Employees Worked With
December 03, 2025
Very pleased with the service I received. Will be back again. Service writer and technician very helpful. Thanks. Will be back again. Service writer and technician very helpful. Thanks. More
by brodiemorgan
Employees Worked With
November 25, 2025
Very good Dealership this is my second vehicle from them and more than likely will continue to buy vehicles there and more than likely will continue to buy vehicles there More
by taka5300
Employees Worked With
