Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jesse and Amy are so sweet and thoughtful. They make me feel like I’m an important customer. I couldn’t ask for better service at Serra kia. They come and talk to me explaining what’s going on They make me feel like I’m an important customer. I couldn’t ask for better service at Serra kia. They come and talk to me explaining what’s going on and what needs to be done. They never make me feel uncomfortable. More

Well, they left my wheel lock and put someone else’s back in my car. When I called up there to asked the guy Logan I talked to pretty much told me I was a liar and that they checked the cameras back and I di in my car. When I called up there to asked the guy Logan I talked to pretty much told me I was a liar and that they checked the cameras back and I did not have a black wheel lock then when I talk to his manager and let him know everything that was going on and that I did have black wheel locks because previously someone else lost my will locks so they replaced them with black ones well now they can’t find my wheel lock and they’re having to replace them again. But I live an hour and 10 minutes away. So now I have to find time to go up there to get them to replace that because if I have a blowout or a flat tire, I cannot change it. But it was very unprofessional of how Logan talk to me when I have been a loyal customer. Also, it seems like every time that I go up there to fix something that they said needs to be fixed. There is always something new and not what they previously told me needed to be fixed. More

All went well. People were polite and very accommodating to my needs with my truck People were polite and very accommodating to my needs with my truck More

Service experience was very good! Customer supporters were very nice and informative. Would recommend Kia service department to anyone. Customer supporters were very nice and informative. Would recommend Kia service department to anyone. More

Kia in Jackson TN went above and beyond. Jessie in the service department was the best. Jessie in the service department was the best. More

Service was completed on time and staff was friendly and facility was very nice. Will use them again. facility was very nice. Will use them again. More

The service was very good and it was very fast. The customer service was excellent The customer service was excellent More

I had to go to four people just to pay my bill. Didn’t care for hunting down the man who takes the service call. Didn’t care for hunting down the man who takes the service call. More

They did a amazing job. We’re trying to figure out what was wrong with my vehicle. We’re trying to figure out what was wrong with my vehicle. More

Awesome service they are always friendly, helpful, professional. Work hard to get u in for service as quick as possible professional. Work hard to get u in for service as quick as possible More