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Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jackson, TN

4.5
156 Reviews

156 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center

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April 26, 2024

Your staff was friendly and helpful to get me in and out fast. The Admin staff helped me figure out how to use the reward points I had to pay for the service. More

by dave1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 18, 2024

Everyone was very friendly and prompt as we entered the dealership! We always enjoy going to Serra of Jackson. Any questions and concerns were explained thoroughly throughout our visit. Everything was also More

by pamshwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
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Apr 19, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

Helpful
April 17, 2024

Great customer service and very patient and attentive. Treated just like family. Will work with you until you find what you need. More

by Symone92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jameson Diamond
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Apr 18, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for taking the time to share your kind words about your experience at Serra Chevrolet Buick GMC Cadillac! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Your Friends at Serra Jackson

Helpful
April 16, 2024

Fast and friendly service. They were able to meet all the needs this time in. More

by LEAH2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating, Leah. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, Your Friends at Serra Jackson

Helpful
April 10, 2024

All were very hospitable. The service was absolutely great from the beginning to the end. More

by cglakecounty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

Helpful
April 02, 2024

We have Twenty vehicles on the road and they are always there when we need them. More

by norman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Norman, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

Helpful
April 02, 2024

Everybody did their job. Very professional. Had my car ready to go when I went to pick it up. More

by margaretb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

Helpful
April 02, 2024

Always find a friendly and very helpful staff. Never make you feel like you aren't important to them. More

by LIZZIESLOGCABIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience, Lizzie! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

Helpful
April 02, 2024

Great experience, answered all my questions and left me feeling comfortable after my first time using them. More

by samantha_berkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Samantha, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

Helpful
March 27, 2024

Great service, great dealership! Laura in telephone sales is awesome! Everyone was very helpful with all of our concerns. More

by barbaradavis62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Maness
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Mar 27, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Barbara, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Serra Chevrolet Buick GMC Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Your Friends at Serra Jackson

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