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Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jackson, TN

4.7
292 Reviews

292 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center

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August 18, 2024

Service dept was very good and kept us informed about our issue. Quickly got our vehicle repaired. More

by jburg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Williams
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Aug 19, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We’re thrilled to hear that our service department kept you informed and quickly repaired your vehicle. At Serra Chevrolet Buick GMC Cadillac, we strive to provide excellent service, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

August 15, 2024

Very friendly and fast service. Lobby was clean. Everyone was helpful and knowledgeable of shop. More

by jimnuckolls1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're delighted to hear that you enjoyed our friendly and efficient service at Serra Chevrolet Buick GMC Cadillac. Our team takes pride in maintaining a clean and welcoming environment while offering knowledgeable support. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

August 13, 2024

Great customer service. It’s always nice to get the help you need and they are always willing to help. More

by simeonck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Croom
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Aug 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We truly appreciate your feedback about the great customer service at Serra Chevrolet Buick GMC Cadillac. It's wonderful to hear that our team was able to provide the help you needed. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

August 09, 2024

Wonderful service department. Have always gone above and beyond! Worked me in to get my service done in a timely manner. More

by t.hilliard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our service department at Serra Chevrolet Buick GMC Cadillac. We pride ourselves on providing timely and exceptional service, and it's great to know that we could accommodate you. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

August 03, 2024

It was a great buying experience working with Joe and the Serra Chevrolet team in Jackson. More

by jj18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear about your great buying experience with Joe and the Serra Chevrolet Buick GMC Cadillac team in Jackson. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

August 01, 2024

The service was good. I only came to schedule an appointment but was able to get my service taken care of right then. Awesome. More

by sweetannscreations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We are delighted to hear that your experience with Serra Chevrolet Buick GMC Cadillac was positive and that we could accommodate your service right away. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

July 31, 2024

Service was fast, friendly and overall great! Everyone I came in contact with was courteous. More

by vjones7660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Serra Chevrolet Buick GMC Cadillac was fast, friendly, and great. Our team takes pride in providing courteous service, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

June 25, 2024

Received the same excellent service we have received for the last twenty plus years. The main reason we come back. More

by tenntilesusie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, we appreciate your loyalty over the last twenty plus years. We are thrilled to hear that you consistently receive excellent service. Please do not hesitate to reach out if you need anything in the future. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

June 20, 2024

Great service! Kelton is awesome! Good business ethics. Glad I go there.will continue and return when needed. More

by nwarren2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! Kelton and the team at Serra Chevrolet Buick GMC Cadillac are delighted to have provided you with great service. We appreciate your recognition of our good business ethics and look forward to welcoming you back whenever you need us. Sincerely, Your Friends at Serra Jackson

June 18, 2024

I came in for a recall on KIA Sorento, was taken care of in a very fast and friendly manner. More

by bill.hawkins65
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady and another person sorry didn't get their names
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Jun 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive review, Bill! We are glad to hear that you had a fast and friendly experience when you came in for a recall on your vehicle. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Your Friends at Serra Jackson

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