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Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jackson, TN

4.6
305 Reviews

305 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center

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January 27, 2024

The online scheduling was easy, and they are always accommodating with drop off and notifying me when my vehicle services is complete. More

by BETHANYLAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Bethany, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

January 20, 2024

I had no problems with the service center. They fixed my truck and I picked it up the next day More

by spiffman2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

January 14, 2024

I would have liked to have known if they had checked all the other fluids and tire pressure and wipers and brake pads like I have had at other dealers when I was getting a oil and filter change More

by lesa_cochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Lesa, thanks for sharing this review with us. Feedback such as yours is helpful. We appreciate your business. Sincerely, Your Friends at Serra Jackson

January 14, 2024

Great customer service, friendly staff, and a nice waiting area to sit in while waiting for your vehicle to be ready. More

by MICHELLERAMSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate your marvelous feedback, Michelle. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Your Friends at Serra Jackson

January 12, 2024

Great service and wonderful people. I will definitely do business there again. Always enjoy going there. More

by wilpowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

January 11, 2024

The service I received met my expectations and I left a satisfied customer for the service I received More

by maurycrockett03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience, Maury! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

January 09, 2024

I have used them since I purchased my car two years ago. The service has been fantastic. More

by lsimmons5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

January 07, 2024

They have the best customer service I ever been to I would recommend them to anyone More

by zamaria08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Zamaria. Sincerely, Your Friends at Serra Jackson

January 05, 2024

excellent service from repair to suttle driver to car wash and especially your staff enjoy doing bus with you thanks More

by linda7781
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Linda, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

January 03, 2024

Great customer service and the wait was not long at all. I would recommend family and friends. More

by Shanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Shanna, we cannot thank you enough for your wonderful review of Serra Chevrolet Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Your Friends at Serra Jackson

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