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Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jackson, TN

4.6
297 Reviews

297 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center

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December 15, 2024

They always do amazing work on my car. They are the only people I trust with my Kia! They’re always knowledgeable about what they’re doing and great at explaining everything. More

by kaylarednour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you trust Serra Chevrolet Buick GMC Cadillac with your vehicle and appreciate our team's knowledge and explanations. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

December 15, 2024

Great job. Items were completed sooner than I anticipated. All employees were polite, Knowledgeable and respectful. More

by carolynbmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Carolyn! We appreciate your kind words and are thrilled to hear that our team at Serra Chevrolet Buick GMC Cadillac exceeded your expectations. We strive to provide exceptional service and it's great to know that you found our employees polite and knowledgeable. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

December 11, 2024

Just dropped off for oil change, went to work and it was ready by lunch for me to pick up. Service was great More

by carla9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
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Dec 12, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that your oil change was completed efficiently and that you had a great experience with our service at Serra Chevrolet Buick GMC Cadillac. We appreciate your business and look forward to seeing you again for your next service! Sincerely, Your Friends at Serra Jackson

December 10, 2024

Great service. Our salesman was awesome. With that being, everyone was very easy to work with the process to buy the car This was the sixth vehicle we bought there. More

by vickyl.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Warren
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Dec 11, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review, Vicky! We truly appreciate your continued trust in Serra Chevrolet Buick GMC Cadillac after your sixth vehicle purchase. We're thrilled to hear that you had a great experience and that our salesman and team made the process easy and enjoyable. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

December 08, 2024

They are awesome to work with. Very understanding and will find what you need and help with what you need also. More

by overton891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words and are delighted to hear that you found us at Serra Chevrolet Buick GMC Cadillac to be understanding and helpful. We strive to meet our customers' needs and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

December 04, 2024

The service dept did a good job of taking care of a recall issue. In and out quickly. Thanks More

by wtfsco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive feedback! We're glad to hear that our service department was able to efficiently handle your recall issue. At Serra Chevrolet Buick GMC Cadillac, we strive to provide quick and quality service to our customers. We appreciate your support and hope to see you again soon! Sincerely, Your Friends at Serra Jackson

December 04, 2024

Wait time was reasonable. Service men were caring and we were told all aspects ts. More

by joanpman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate your feedback about the reasonable wait time and the care our service team provided at Serra Chevrolet Buick GMC Cadillac. It's great to hear that you felt well-informed about all aspects of the service. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

November 29, 2024

Always very attentive and helpful. I drive more than an hour out of my way to come to Serra when a different Kia dealership is 20 miles from my house. The one close to my house does no More

by edwardsm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kia dealership- each employee was awesome from Service desk to Housekeeping
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Dec 02, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate you making the trip to Serra Chevrolet Buick GMC Cadillac, especially knowing there's a closer dealership. Your recognition of our attentive and helpful service means a lot to us. We strive to provide a top-notch experience for all our customers, and we're glad to know we stood out. We look forward to seeing you again on your next visit! Sincerely, Your Friends at Serra Jackson

November 28, 2024

Service was quick and thorough. However, had to wait two weeks for appointment for service time. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan
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Dec 02, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback! We appreciate you choosing Serra Chevrolet Buick GMC Cadillac for your service needs. We're glad to hear that your service was quick and thorough. We understand that waiting for an appointment can be inconvenient, and we are continuously working to improve our scheduling times. Sincerely, Your Friends at Serra Jackson

November 27, 2024

Very helpful and always there with answers to my questions. Servi ING my vehicle a breeze More

by baume73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Serra Chevrolet Buick GMC Cadillac helpful and that servicing your vehicle was a breeze. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

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