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Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jackson, TN

4.7
292 Reviews

292 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center

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November 03, 2024

Serra staff always helpful, professional. Recently I have had engine replaced in two Kia cars I own. Serra crew very quick and kept me informed through the process. More

by ranles1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy and Jordan
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Nov 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words about our team at Serra Chevrolet Buick GMC Cadillac and are glad to hear that your experience with the engine replacements for your Kia cars was smooth and efficient. We pride ourselves on providing helpful and professional service, and it’s great to know that we kept you informed throughout the process. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

October 31, 2024

My wife and I had an amazing experience with this dealership. This is why when I got my vehicle from them prior that when it was time for my wife to get a car there was only one place and one dealer More

by michael.stranak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Russell
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Nov 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you and your wife had an amazing experience at Serra Chevrolet Buick GMC Cadillac. It’s always gratifying to have loyal customers like you and your family. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

October 21, 2024

It was clean and very professional and everyone was helpful and they was quick and to the point More

by lewisunique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found Serra Chevrolet Buick GMC Cadillac to be clean and professional and that our team was helpful and efficient. Your feedback is greatly appreciated, and we hope to welcome you back soon for another great experience! Sincerely, Your Friends at Serra Jackson

October 21, 2024

Was a friendly welcoming dealership. They explained everything that they found and what they fixed. More

by tedsvols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you felt welcomed at Serra Chevrolet Buick GMC Cadillac and appreciated the clear communication about the services we provided. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

October 17, 2024

Absolutely the best most caring folks around! Take great care of you and your vehicle! More

by clea4455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the team at Serra Chevrolet Buick GMC Cadillac. It's our goal to provide exceptional care for both our customers and their vehicles. We look forward to welcoming you back soon! Sincerely, Your Friends at Serra Jackson

October 16, 2024

Very pleased by the service department for my KIA and had 3 recalls and they fixed them. Everyone was very friendly, courteous and professional. More

by rtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you were pleased with the service you received at Serra Chevrolet Buick GMC Cadillac. Our team strives to provide friendly and professional service, and we're glad we could assist with your recalls. If you need anything else in the future, feel free to reach out. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

October 15, 2024

A very pleasant experience this time getting my car serviced. The gentleman who checked me in was very courteous and professional. More

by ACWILL3082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Hamer
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Oct 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind review! We're thrilled to hear that you had a pleasant experience during your service at Serra Chevrolet Buick GMC Cadillac. Our team takes pride in providing courteous and professional service, and we appreciate you sharing your feedback. We look forward to welcoming you back for your next visit! Sincerely, Your Friends at Serra Jackson

October 15, 2024

Friendly, professional service department. Quick service representative.. parking was very congested and not very easy to navigate. More

by gwood55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review! We appreciate your positive feedback about our friendly and professional service department. We're glad to hear that you found our service representative quick and helpful. We understand that parking can sometimes be a challenge, and we appreciate your understanding. We hope to see you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

October 14, 2024

Staff is always very polite and professional. I trust what they have to say about my vehicle. They are definitely worth the drive for me. More

by alecia.hagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Alecia! We truly appreciate your trust in Serra Chevrolet Buick GMC Cadillac and are thrilled to hear that our staff has provided you with polite and professional service. It's wonderful to know that you feel the drive is worth it. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

October 11, 2024

It is and will always be the best the personal is always there for you even after the service More

by jackgina98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Serra Chevrolet Buick GMC Cadillac and our commitment to providing excellent service. It's great to hear that our team is always there for you, even after your visit. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

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