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Serra Chevrolet
Bartlett, TN
356 Reviews
We Keep It Simple
No Games. No Haggling. No Hassle.
You always get our absolute lowest price, with all discounts and incentives included right up front. When you do business with our Serra Chevrolet, and you don't have to worry that you paid too much or that someone else got a better deal.
We're On Your Team
We Promise to Find the Best Vehicle for You.
Our salespeople are not paid by commission, so there's no reason for them to pressure you into spending outside of your budget. Our mission is to find the vehicle that is right for YOU, and to offer it to you at our absolute lowest price.
We'll Earn Your Business
We Offer the Most Money for Your Trade.
Serra Chevrolet is West Tennessee’s highest-volume new and used car dealership. In order to accommodate the number of cars we move, we need your vehicle more than anyone else, and we're willing to pay more than anyone else for it. Plus, we'll purchase your vehicle whether you buy from us or not!
We're Here To Stay
Our Values Are Timeless.
We are rooted in our customer-first business philosophy and have stayed true to our word since we first opened in 1985. Plus, with the recent addition of our Serra value Price, we have been able to offer our customers an even better and easier experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 356 reviews
July 22, 2025
Every time I come to the service department there are totally new advisors. They are not helpful or welcoming you just kinda stand around and wait for someone to look at you. I dread going to this place. totally new advisors. They are not helpful or welcoming you just kinda stand around and wait for someone to look at you. I dread going to this place. More
by mrbobbylarry
Verified CustomerEmployees Worked With
July 22, 2025
Anthony did a great job assisting me. I would recommend Serra to anyone. They are honest and loyal. I would recommend Serra to anyone. They are honest and loyal. More
by tjharts
Employees Worked With
July 22, 2025
Hi I was very pleased with the evening shift. In and out, After the oil change all other hit the fan, needed new battery, need tire air leaking, need transmission fluid change. All those items co In and out, After the oil change all other hit the fan, needed new battery, need tire air leaking, need transmission fluid change. All those items cost lots ofo ey More
by Amandabowles123
Employees Worked With
July 20, 2025
Straightforward buying process. Good communication. Allowed me to purchase the vehicle remotely without stepping in to the dealer. Good communication. Allowed me to purchase the vehicle remotely without stepping in to the dealer. More
by hcdelano7
July 19, 2025
Everyone at Serra is so friendly and helpful. I’ve never had a bad experience here. I’m always impressed how fast the service is and how well the team communicates expectations.. I’ve never had a bad experience here. I’m always impressed how fast the service is and how well the team communicates expectations.. More
by hhholt
July 19, 2025
Services were good, Service Advisor was polite but needed to work on communication. Had to call him to find the status of my vehicle. to work on communication. Had to call him to find the status of my vehicle. More
by Joenave01
Employees Worked With
July 19, 2025
They had my car for 3 weeks but didn't communicate at all for the first 2 weeks. I had to call them daily and they could not give me an update. Only could say a technician was assigned. When car was finall for the first 2 weeks. I had to call them daily and they could not give me an update. Only could say a technician was assigned. When car was finally fixed total bill was over $4000 and they didn't offer any type of rebate and inly a very small discount for the lack of follow through. A rebate or some type of olive branch would have gone a long way to providing some piece of mind More
by ANTHONY DAWE
July 19, 2025
I was greeted by very frindly service advisors and they communicated about my vehicle's needed repairs every step of the way. Their repair time was very reasonable. communicated about my vehicle's needed repairs every step of the way. Their repair time was very reasonable. More
by tbolling
Employees Worked With
July 18, 2025
I dealt with Josh C. on a used vehicle. He was great to work with! No hidden fees, no forced add-ons, no B.S.! We had plenty of time to look at the vehicle and test drive on a used vehicle. He was great to work with! No hidden fees, no forced add-ons, no B.S.! We had plenty of time to look at the vehicle and test drive it without any pressure. Made a deal and purchased the vehicle at a fair price. I will shop with them again in the future! Ask for Josh C! More
by josmgerm
Employees Worked With
Josh C.
