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Serra Chevrolet
Bartlett, TN
295 Reviews
We Keep It Simple
No Games. No Haggling. No Hassle.
You always get our absolute lowest price, with all discounts and incentives included right up front. When you do business with our Serra Chevrolet, and you don't have to worry that you paid too much or that someone else got a better deal.
We're On Your Team
We Promise to Find the Best Vehicle for You.
Our salespeople are not paid by commission, so there's no reason for them to pressure you into spending outside of your budget. Our mission is to find the vehicle that is right for YOU, and to offer it to you at our absolute lowest price.
We'll Earn Your Business
We Offer the Most Money for Your Trade.
Serra Chevrolet is West Tennessee’s highest-volume new and used car dealership. In order to accommodate the number of cars we move, we need your vehicle more than anyone else, and we're willing to pay more than anyone else for it. Plus, we'll purchase your vehicle whether you buy from us or not!
We're Here To Stay
Our Values Are Timeless.
We are rooted in our customer-first business philosophy and have stayed true to our word since we first opened in 1985. Plus, with the recent addition of our Serra value Price, we have been able to offer our customers an even better and easier experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 295 reviews
June 26, 2025
Wait time for diagnosis and the inability to make an appointment for same day diagnosis is a negative. Everything else including the actual work performed was excellent appointment for same day diagnosis is a negative. Everything else including the actual work performed was excellent More
by Igerling
Verified CustomerEmployees Worked With
June 26, 2025
I took my 2012 Tahoe in for the Airbag recall. Made the appointment to have it completed. After it was done I headed out to work. The next day I noticed where the passenger side airbag was insta Made the appointment to have it completed. After it was done I headed out to work. The next day I noticed where the passenger side airbag was installed they had cracked my dash. I called the service department to inform them that they have damaged my dash. I was told that the recall doesn’t cover them damaging my vehicle. The guy I spoke to said it was in the airbag recall notice. I got back home looked at the notice and no where did it say that. He lied to me and told me to bring it in to let them look at it. Why would I want to take time off from work again, when they are clearly going to lie and make excuses why they should not fix or replace my dash that they broke. Do not take your vehicle to Serra Chevrolet to have work done. Find another dealership. More
by SReed
Employees Worked With
Armand Planter
June 26, 2025
Perhaps a little slow at first, but they finally got everything together within 2 weeks.And I thought there was a pretty good everything together within 2 weeks.And I thought there was a pretty good More
by jay1932.jj. Jay
Employees Worked With
Mac mac it was o k it worked things out for me
June 24, 2025
Chris Wilson is the best! I wouldn’t take it anywhere else because of his fantastic service. I wouldn’t take it anywhere else because of his fantastic service. More
by hughesangie
Employees Worked With
June 24, 2025
I was 2nd car in line at 7AM. Took 2 hours for an oil change on fleet vehicle. At 1.5 hours when I inquired why taking so long, they said they were “finishing up”. I took both my Took 2 hours for an oil change on fleet vehicle. At 1.5 hours when I inquired why taking so long, they said they were “finishing up”. I took both my daughter’s and wife’s Ford Broncos for oil changes across the street … 40 minutes tops in/out. 2 hours is ridiculous unless I showed up middle of the day but I was there when service opened. More
by Jimmy1
Employees Worked With
Annalise
June 24, 2025
The young lady handling the intake of my vehicle was nice but it took 2 days to even look at my vehicle and I’m still having the same issues as before I took it to be looked at. but it took 2 days to even look at my vehicle and I’m still having the same issues as before I took it to be looked at. More
by Swainsartillery
Employees Worked With
Annalise
June 24, 2025
We have used this dealership since 2011 when we purchased a Silverado pickup that we still have! a Silverado pickup that we still have! More
by crm6801
Employees Worked With
June 21, 2025
He was very professional! ! An explanation of everything was done before the procedure was started!! All dealer should be as he was!! Fvinson (901) 545-9239 ! An explanation of everything was done before the procedure was started!! All dealer should be as he was!! Fvinson (901) 545-9239 More
by judykenton
Employees Worked With
Matthew
June 21, 2025
I am very please with the respect and service I get from Serra Chevrolet. Service alway done in a great timing manner. The shuttle driver is excellent. Serra Chevrolet. Service alway done in a great timing manner. The shuttle driver is excellent. More
by carl_sowden
Employees Worked With
June 21, 2025
My tires was not rotated at oil change service and cannot even get car washed even get car washed More
by njwilliams25
Employees Worked With
