Serra Chevrolet

Fast . .professional and will recommend to family and friends..we will be back to visit for our future vehicle needs.. AWESOME EXPERIENCE .professional and will recommend to family and friends..we will be back to visit for our future vehicle needs.. AWESOME EXPERIENCE More

The services I asked for on my car I was not given. I received poor communication from Armand and terrible customer service. I was rushed by him and my check engine light is still coming on. I had to s I received poor communication from Armand and terrible customer service. I was rushed by him and my check engine light is still coming on. I had to speak with a manager due to this issue Bryant, and I even have to bring my car back. I will definitely be filing a complaint on this dealership More

my advisor did as much as he could when he could. . but as far as the dealership i will not be buying another vehicle from gm period... i was without my vehicle for months back and forth.. the brand n . but as far as the dealership i will not be buying another vehicle from gm period... i was without my vehicle for months back and forth.. the brand new engine was also malfunctioning.. constantly.. when they got my vehicle the first time back in july it took them 3 weeks to get me transportation to drive.. then i get my truck back october 16 it had to go right back on october 20.. got my truck back on october 30 had to take it back on november 12 got my truck back November 19.. november 26 it had to go back again to the dealership.. november 28 i picked my truck up they did not check to see why the the oil stick area smelled like gas and why it was giving off a burning smell.. they just popped the hood and connected something back that was make my car not accelerate correctly when i pushed the gas.. More

Friendly, knowledgeable, great customer service Armand, was very friendly and helpful. He has great customer service skills and very knowledgeable about the information he shared. He was willing to answer was very friendly and helpful. He has great customer service skills and very knowledgeable about the information he shared. He was willing to answer all of my questions concerning my vehicle More

Clean, friendly, fast service. Dependable great mechanics. Coming here for six years. Love your cars Dependable great mechanics. Coming here for six years. Love your cars More

Very Very poor customer service and take months with fixing problems. Don't recommend anyone to them fixing problems. Don't recommend anyone to them More

They were very helpful answering our questions and extremely patient with us through the entire car buying process. extremely patient with us through the entire car buying process. More

We had a good overall experience when we traded trucks at Serra Bartlett. The staff was courteous and helpful. Serra Bartlett. The staff was courteous and helpful. More

I guess they were pretty thorough and getting all of the things done to my vehicle that needed to be done. I know it cost me a lot of money over $3800 but I hope it did what it needed to be done and I hope things done to my vehicle that needed to be done. I know it cost me a lot of money over $3800 but I hope it did what it needed to be done and I hope it will work good for me. Thank you thank you very much. More

Waited over 2 hrs for a oil change had to leave could not wait I did wait I did More