Serra Chevrolet

Always get great service here; very pleased with their professionalism and technical expertise. Highly recommend professionalism and technical expertise. Highly recommend More

The dealership is very accessible for me. The waiting room is spacious but very cold. The manager whom I worked with kept me abreast of what was happening with my vehicle. I will visit this l The waiting room is spacious but very cold. The manager whom I worked with kept me abreast of what was happening with my vehicle. I will visit this location again for service. More

I am a loyal Serra Customer. I have bought 3 trucks from you. Thru the years I have loyally used your service dept. I left my truck for it 5000 mile oil change, check for possibl I have bought 3 trucks from you. Thru the years I have loyally used your service dept. I left my truck for it 5000 mile oil change, check for possible oil leak, and to check out my AC unit. Told I could not get that done in one day, which I was good with . No sooner than I had left I was contacted by my service advisor that my TPMS units needed to be replaced at a cost of $800 for 4 units. Well I looked up what those were and nearly lost all trust in you. I constantly monitored my tire pressure and the sensors are working and working correctly. I have heard horror stories from friends about Serra’s service dept. and I feel I almost became victim of you. I finally heard from another service tech on what work was recommended on my truck as well as the AC. I okayed that and was told that they would call me Friday AM let me know if the AC had any further issues. Never heard a word not even a text. And oh you’re not even open on Saturday anymore. I finally heard something on the following Monday I called asking about it. So my truck was there from Tuesday to the following Monday. So you now understand my poor rating and almost loss of loyalty. More

They were very professional and let me know everything about the car Randy Hayward was the best we will be back about the car Randy Hayward was the best we will be back More

We won't be coming back to this dealership for sales or service. We have an auto code reader and told them what it said the problem was. After having my car for 5 days instead of 3, they finally called to service. We have an auto code reader and told them what it said the problem was. After having my car for 5 days instead of 3, they finally called to say l needed a new engine, that l had NO oil on my dipstick, so l told them to get it ready for us to pick it up. Thirty minutes later when we arrived the paperwork was still unfinished. After another 20 minutes, we paid $250 to reclaim the car. My husband checked the oil, and it needed 1 quart out of 5 that it holds! We felt like they just didn't want to have to do the required work on the camshaft chain to replace it. Very disappointed in this Chevy dealers service. More

Taylor was very helpful . I appreciate him and Joe very much thank you for blessing me with a brand new truck . Thank you I appreciate him and Joe very much thank you for blessing me with a brand new truck . Thank you More

Very clean and very nice people . Shawn Hatfield Worked extremely hard to find the exact truck and deal that I wanted . I really enjoy my new heavy duty 2500 Chevy Silverado . Shawn Hatfield Worked extremely hard to find the exact truck and deal that I wanted . I really enjoy my new heavy duty 2500 Chevy Silverado . More

First time using your service and the experience has been amazing. I will definitely be using your services again. amazing. I will definitely be using your services again. More

They are customer oriented. Great service and they stand behind their work. The only dealership I trust with my truck. Keep up the great work 😊 Great service and they stand behind their work. The only dealership I trust with my truck. Keep up the great work 😊 More

Responsive service desk, polite and professional. I've used this dealer for 10 years and have always had great experience.. I've used this dealer for 10 years and have always had great experience.. More