Serra Chevrolet

Brought in my vehicle for them to check my tires and it was ready when promised. was ready when promised. More

The dealership is nice ,clean, organized the people are friendly , ready to help get you taking care of. friendly , ready to help get you taking care of. More

Let me start by saying it’s sad that your service department doesn’t honor veterans with any veteran discounts. Now everyone knows that over 2 hours is way too long to wait for an oil change and tire department doesn’t honor veterans with any veteran discounts. Now everyone knows that over 2 hours is way too long to wait for an oil change and tire rotation. I didn’t mind so much when it was $79.00, but for $146.40 dollars that’s way too long to have to wait. I would rather have an appointment and a cheaper option. You might want to consider doing that instead of wasting people time and money. I had asked Matthew to let me know what it would cost to replace the plastic cover for the jack at the rear bumper and I paid $146.40 waited over 2 hours and never got a response about the part or anything. More

Good service good attitude. Good facilities. Had to make coffee in the lounge. Ask AI. Good facilities. Had to make coffee in the lounge. Ask AI. More

I’ve been there to get my car serviced before and never had a problem plus I received coupons that helped lower the price on the service I got.And it didn’t take long since I just dropped by without as app had a problem plus I received coupons that helped lower the price on the service I got.And it didn’t take long since I just dropped by without as appointment More

I arrived with two cars in front of me and waited three hours. I've never waited that long hours. I've never waited that long More

I brought my car in for a transmission problem and was told due to the holidays it might be 2-3 weeks before they can work on it . In less than 24 hours I had a text my car was ready to pick up . Super fa told due to the holidays it might be 2-3 weeks before they can work on it . In less than 24 hours I had a text my car was ready to pick up . Super fast service! More

Longer than normal wait time The serviceman stated that my wait time would be one hour and 30 minutes and I waited a total of 3 hours and 30 minutes my wait time would be one hour and 30 minutes and I waited a total of 3 hours and 30 minutes More

So far so good on the repairs. Communication was good once they got started. The first week I couldn’t get a call back but went well from there Communication was good once they got started. The first week I couldn’t get a call back but went well from there More

Great customer service! ! I received great customer service in a good time frame. Thank you ! I received great customer service in a good time frame. Thank you More