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Serra Chevrolet

Bartlett, TN

Overview
Employees
Reviews
Vehicles
3.9
471 Reviews
We Keep It Simple No Games. No Haggling. No Hassle. You always get our absolute lowest price, with all discounts and incentives included right up front. When you do business with our Serra Chevrolet, and you don't have to worry that you paid too much or that someone else got a better deal. We're On Your Team We Promise to Find the Best Vehicle for You. Our salespeople are not paid by commission, so there's no reason for them to pressure you into spending outside of your budget. Our mission is to find the vehicle that is right for YOU, and to offer it to you at our absolute lowest price. We'll Earn Your Business We Offer the Most Money for Your Trade. Serra Chevrolet is West Tennessee’s highest-volume new and used car dealership. In order to accommodate the number of cars we move, we need your vehicle more than anyone else, and we're willing to pay more than anyone else for it. Plus, we'll purchase your vehicle whether you buy from us or not! We're Here To Stay Our Values Are Timeless. We are rooted in our customer-first business philosophy and have stayed true to our word since we first opened in 1985. Plus, with the recent addition of our Serra value Price, we have been able to offer our customers an even better and easier experience!
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7850 US-64

Bartlett, TN

38133

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Showing 471 reviews

May 07, 2025

It was horrible. I was mislead about the details of the loan and treated poorly and unfairly concerning my time allowed to shop and purchase insurance when I provided More

by tiffanymoore2173
Recommend Dealer
No
Employees Worked With
Chris
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May 07, 2025 -

tiffanymoore2173 responded

I spoke with the General Manager about my concerns and he seemed un interested and said he had no idea that was happening during the sale when he was clearly present and had to know what was going on. The finance manager was slow and rude.

May 06, 2025

Armand was great! Hadn’t had a service this good in a while. Outstanding customer service More

by spelman11.kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand
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May 06, 2025

Got me right in. Did take a little longer than I anticipated. Pretty sure my car got scratched there as well. Overall work was good. More

by Mlkhattery
Recommend Dealer
Yes
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May 05, 2025

The folks at Serra were very professional yet friendly with a down home feel. No pressure was involved...but it wasn't my first rodeo either. More

by jthreadgill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Wilson
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May 04, 2025

Mr. Guzman was very cordial and helpful. Look him up if you need a new vehicle. More

by kinlockobogue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Guzman
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May 03, 2025

They were all friendly and helpful in finding the car I wanted and in the price range that I had set to spend More

by cathykinsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
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May 03, 2025

Rep was very nice and knowledgeable but he told me it would only take 1-1.5hrs for my service. Sat there for 3.5hrs and was updated only because I asked why it was taking so long. More

by LAWANDAHICKS06
Recommend Dealer
Yes
Employees Worked With
Armand
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May 03, 2025

More help need. .Not transparent: Not consistent and a lack of urgency when it comes to customer satisfaction: Spent money but issue was not resolved More

by EDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRYANT WARD
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand
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May 03, 2025

He worked with the since of urgency because I needed my truck to transport my bike to a competition the next morning More

by dardandridge
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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May 02, 2025

It was excellent customer service There was excellent customer service and they were very helpful with services available and checking everything to ensure that the parts were still good More

by JSHCHRISWELL
Recommend Dealer
Yes
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