Back

Serra Chevrolet

Bartlett, TN

3.9
590 Reviews

7850 US-64

Bartlett, TN

38133

Directions

By Type

Showing 590 reviews

June 03, 2025

It was speedy and clean in the shop. Very helpful employee. Drop off and pickup was simple and easy. Good experience all around. More

by jeffgregson14
Recommend Dealer
Yes
Employees Worked With
A very nice young lady, not sure what her name is. She was very friendly and helpful.
June 02, 2025

Professional technician who handled my car with care and worked to resolve any issues that arose. More

by propbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annalise
June 02, 2025

Oil good. Nothing else seem to be worth $400 fee. Car sounds like a lawnmower. More

by toyasallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryant Ward
May 31, 2025

The customer service has definitely improved! I will continue to bring my truck in if the service stays continues to improve. More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
May 30, 2025

Pleasant, fast service. Armand was friendly and efficient. I will be back. highlly recommended. No complaints More

by texasbill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand
May 29, 2025

Extremely long wait (5 months) for vehicle to be allegedly repaired. I was told I would receive 4 months of payment reimbursement. I did not receive any reimbursement amount. I had to take the vehic More

by Kenneth H.
Recommend Dealer
No
Employees Worked With
Becky
May 29, 2025

Great sevice. Everyone helpful and friendly. Time wait was a little bit challenging, but overall, great job. More

by cpowell1634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
May 27, 2025

Matthew kept me abreast of their daily accomplishments in repairing my vehicle. I have not encountered any problems with repairs. More

by Little Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
May 27, 2025

Everyone was so polite our salesperson was exceptional i would recommend anyone to purchase a car from Serra More

by rbdeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Underwood
May 27, 2025

I ask for a battery never got it. Very poor service on that day Thursday. More

by BDyson5831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryant Ward
...
37
...