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Serra Chevrolet

Bartlett, TN

3.9
590 Reviews

7850 US-64

Bartlett, TN

38133

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Showing 590 reviews

May 18, 2025

This dealership was a lifesaver for me. I could have just called AAA for the service that was provided. My experience was pleasant, positive and extremely polite Associates at this location More

by barlow.sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All interactions were pleasant., Bryant Ward
May 17, 2025

Like all options I was giving great service and communication will recommend this dealership to anyone More

by Perry.miller43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat , Joe Underwood, Zack Imam, BRYANT WARD, Bryant Ward
May 17, 2025

I was greeted very professionally. The issue with my truck was diagnosed quickly and service only took about 2 hours. More

by Tracy Leaks
Recommend Dealer
Yes
Employees Worked With
It sure
May 16, 2025

Terrible experience. Had to call the service department 6 times for the status of my vehicle with no communication whatsoever. Also, the warranty that this particular de More

by taylorseaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Underwood, Zack Imam, Angela Wilson, BRYANT WARD
May 16, 2025

Was in the hunt for a new car,didn't think my credit was up to par.so I decided to go Sierra Chevrolet,since I already dealt with them in the past.got a nice offer for my new vehicle and I'm enjoying it! More

by tmoney922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Guzman and Mr Almayahi, Joe Underwood, Zack Imam, Angela Wilson, BRYANT WARD
May 16, 2025

Terrible communication and lack of accountability for employees not doing their jobs very disappointed customer More

by tmontoya0615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armand Planter, BRYANT WARD
May 16, 2025

Experience was EXCELLENT from the moment we entered& greeted by Jourden! He was very professional, friendly and executed the purchase in a timely manner. I was in the area and had gone to several other More

by erykajones
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jourden
May 15, 2025

I’m satisfied with the service and it was fast they were I polite and helpful More

by anthonypinson63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
May 15, 2025

Always professional and courteous service. The advisors are well versed and knowledgeable about current and preventative needs. More

by pamela_chesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Underwood, Zack Imam, Angela Wilson, BRYANT WARD
May 14, 2025

Very nice salesman are very helpful and friendly and knowledgeable and courteous willing to go the the extra mile More

by erikansingleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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