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Serra Chevrolet

Bartlett, TN

3.9
590 Reviews

7850 US-64

Bartlett, TN

38133

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Showing 590 reviews

May 13, 2025

She did a great job, very Professional. She knew her job and did her job in such a short period of time More

by libra4life19692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
May 13, 2025

Service person spilled oil on engine but did not mention and let me take home .Lots of gray smoke out back pipe . Car engine would shut off and car would not run . Got a little way from dealer and after pro More

by patcglover
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Annalise
May 11, 2025

This is the best open dealership kind family oriented associates I have ever traded vehicles.mr underwood is an awesome man. Thanks for the kindness. I will buy again from serra chevy bartlette tn. More

by stawakls92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Underwood, Zack Imam, Angela Wilson
May 10, 2025

Armand kept trying to overcharge my services and when I mentioned I would report him, my coolant cap magically unscrewed and was lightly placed back on top of the reservoir which caused my car to run hot More

by myboys662
Recommend Dealer
No
Employees Worked With
Armand
May 09, 2025

Quick in and out How about not Screw automation. You're trying to xxxx off a customer with a survey? More

by nicolejfrank
Recommend Dealer
Yes
Employees Worked With
Matt
May 09, 2025

Serra always takes care of me. Tech support and service has always been superior. I will always use Serra for service needed or even a new car More

by mphspurplelady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Underwood, Zack Imam, Angela Wilson, BRYANT WARD
May 09, 2025

I took my blazer in for an oil change and tire rotation and know they did not rotate my tires and I was charged for it. How do I know my oil was actually changed? More

by skh
Recommend Dealer
No
May 08, 2025

Very nice. It's always a good experience Very courteous and respectful Was able to get in and out quickly More

by mikedshirey
Recommend Dealer
Yes
May 08, 2025

They did ok for servicing my truck. I will recomend them. Yes. Yes. Yes. Yes More

by GILANAYOUHANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 07, 2025

It was horrible. I was mislead about the details of the loan and treated poorly and unfairly concerning my time allowed to shop and purchase insurance when I provided More

by tiffanymoore2173
Recommend Dealer
No
Employees Worked With
Chris
May 07, 2025 -

tiffanymoore2173 responded

I spoke with the General Manager about my concerns and he seemed un interested and said he had no idea that was happening during the sale when he was clearly present and had to know what was going on. The finance manager was slow and rude.

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