Serra Chevrolet
Bartlett, TN
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Service person spilled oil on engine but did not mention and let me take home .Lots of gray smoke out back pipe . Car engine would shut off and car would not run . Got a little way from dealer and after pro and let me take home .Lots of gray smoke out back pipe . Car engine would shut off and car would not run . Got a little way from dealer and after problems was able to get it back to dealer . Several people drove car and service Mgr examined car and saw the problem . Car was kept overnight and I was given a loaner . Engine was cleaned as well as outside of car .. It seemed dangerous and very careless for the service attendant to ignore the error . More
This is the best open dealership kind family oriented associates I have ever traded vehicles.mr underwood is an awesome man. Thanks for the kindness. I will buy again from serra chevy bartlette tn. associates I have ever traded vehicles.mr underwood is an awesome man. Thanks for the kindness. I will buy again from serra chevy bartlette tn. More
Armand kept trying to overcharge my services and when I mentioned I would report him, my coolant cap magically unscrewed and was lightly placed back on top of the reservoir which caused my car to run hot mentioned I would report him, my coolant cap magically unscrewed and was lightly placed back on top of the reservoir which caused my car to run hot More
Serra always takes care of me. Tech support and service has always been superior. I will always use Serra for service needed or even a new car Tech support and service has always been superior. I will always use Serra for service needed or even a new car More
It was horrible. I was mislead about the details of the loan and treated poorly and unfairly concerning my time allowed to shop and purchase insurance when I provided I was mislead about the details of the loan and treated poorly and unfairly concerning my time allowed to shop and purchase insurance when I provided evidence of full coverage active insurance . More
