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Serra Chevrolet

Bartlett, TN

3.9
590 Reviews

7850 US-64

Bartlett, TN

38133

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Showing 590 reviews

May 06, 2025

Got me right in. Did take a little longer than I anticipated. Pretty sure my car got scratched there as well. Overall work was good. More

by Mlkhattery
Recommend Dealer
Yes
May 06, 2025

Armand was great! Hadn’t had a service this good in a while. Outstanding customer service More

by spelman11.kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand
May 05, 2025

The folks at Serra were very professional yet friendly with a down home feel. No pressure was involved...but it wasn't my first rodeo either. More

by jthreadgill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Underwood, Angela Wilson
May 04, 2025

Mr. Guzman was very cordial and helpful. Look him up if you need a new vehicle. More

by kinlockobogue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Guzman
May 03, 2025

Rep was very nice and knowledgeable but he told me it would only take 1-1.5hrs for my service. Sat there for 3.5hrs and was updated only because I asked why it was taking so long. More

by LAWANDAHICKS06
Recommend Dealer
Yes
Employees Worked With
Armand
May 03, 2025

They were all friendly and helpful in finding the car I wanted and in the price range that I had set to spend More

by cathykinsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
May 03, 2025

More help need. .Not transparent: Not consistent and a lack of urgency when it comes to customer satisfaction: Spent money but issue was not resolved More

by EDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armand, BRYANT WARD
May 03, 2025

He worked with the since of urgency because I needed my truck to transport my bike to a competition the next morning More

by dardandridge
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
May 02, 2025

It was excellent customer service There was excellent customer service and they were very helpful with services available and checking everything to ensure that the parts were still good More

by JSHCHRISWELL
Recommend Dealer
Yes
May 02, 2025

I would have rated higher but the service guy said the oil changes had gone up.. but when I compared my previous receipts.. I saw where I had been charged for extra stuff that had not been discussed. I More

by jwilliams2131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Wilson
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