Serra Chevrolet

Mr. Kenneth was very helpful. He explained what was happening and gave me price from the beginning. happening and gave me price from the beginning. More

The service department did an excellent job finding the issues with my vehicle and offered options to get them fixed. issues with my vehicle and offered options to get them fixed. More

I was starting to lose hope of finding a much needed vehicle and had left the dealership in frustration. Even then my salesman was still working on finding me a vehicle and went so far as to pick me up vehicle and had left the dealership in frustration. Even then my salesman was still working on finding me a vehicle and went so far as to pick me up and bring me back to the dealership. Everyone I met had a smile on their face and seemed to really enjoy what they do. I love my new SUV and don't have even a hint of buyer's remorse. More

Chris both of them Steven all were great! With our age and disabilities they went way above to accommodate us.They found our vehicle at our price range and made it quick and extremely easy.Wi With our age and disabilities they went way above to accommodate us.They found our vehicle at our price range and made it quick and extremely easy.Will recommend that team to friends and family.100% satisfied More

Good Opportunity to buy cars. But they will not help with any accessories nor fillup your tank will gas. Claiming they only can fill half way. Accessories wise, they keep pushing But they will not help with any accessories nor fillup your tank will gas. Claiming they only can fill half way. Accessories wise, they keep pushing you off to the manager, Joe, ( which I sincerely believe he is not the manager, just the fall guy). They claim one thing, but once you sign papers, they will give you key and go. Opportunity is great. Thank you for your vehicle. More

they were all helpful and made me feel right at home great group of guys great group of guys More

Looking for the right used car to replace one I really loved without having a note. I needed comfort, a 3rd row & wanted everything my other one had. Salesman Ed to the rescue. He truly listened to wha loved without having a note. I needed comfort, a 3rd row & wanted everything my other one had. Salesman Ed to the rescue. He truly listened to what I was searching for and put me in the right car for the right price. It was genuinely a good experience. I had been to 5 other dealerships. I will remember this experience when it's time to buy again. More

They were very nice. They were very helpful. Very thoughtful. Appreciate what they did for me. Thank you guys for helping me out. They were very helpful. Very thoughtful. Appreciate what they did for me. Thank you guys for helping me out. More

We dropped our vehicle off on 3/17/25 due to an engine light on the dash. We were told that it would be 3-4 days before they could get it diagnosed. On Friday 3/21/25, I reached out to our Service Advisor light on the dash. We were told that it would be 3-4 days before they could get it diagnosed. On Friday 3/21/25, I reached out to our Service Advisor by text (their preferred method of communication) asking for an update since I had not heard anything from her. She texted back that she was on the phone and would check on it. An hour later, I still had not heard back so I called the service department to see if I could get an update. My service advisor answered the phone. After verifying who I was, she checked to see where I was "in line" for a technician to check the code on the dash. After a 10-minute hold, she told me that it would be a "few more days" before anyone could look at our vehicle. As it was Friday, this would mean that it would realistically be mid-week before they would have an answer. I sent my husband to pick up our vehicle on Monday. We took it to another dealership that day and they not only diagnosed it the same day BUT had it repaired and ready for pick up at 1:00 the next day. Our experience with Serra was disappointing. Zero customer service, no follow up, and no appreciation for our business. More

Great service fast and efficient. Goes the extra mile to be sure the customer is satisfied. Goes the extra mile to be sure the customer is satisfied. More