Serra Chevrolet
Bartlett, TN
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Not a great place to get any work done. The advisor Ken was uninformed and rude. Came in with transmission trouble and left with transmission trouble. The advisor Ken was uninformed and rude. Came in with transmission trouble and left with transmission trouble. More
The service department was horrible After taking my car for a transmission issue, they misdiagnosed the issue. I ended up spending over $900 and issue never resolved. Dishonest and incompetent to Say the for a transmission issue, they misdiagnosed the issue. I ended up spending over $900 and issue never resolved. Dishonest and incompetent to Say the least More
ignals not working. Also asked them to take a look at my recently replaced catalytic converter to make sure it wasn’t aftermarket. As well as a quote for the roof panel Also asked them to take a look at my recently replaced catalytic converter to make sure it wasn’t aftermarket. As well as a quote for the roof panel strips. Of course they charge me a diagnostic fee. No problem .I was told if they do the work, it would be applied to the cost. Turns out the problem was the battery. So I get them to replace the battery and lo and behold I’m still charged the diagnostic fee!! And the excuse they gave was that the battery was something different and didn’t apply . So I’m still responsible for paining the diagnostic fee. I will never take my care back there for nothing and will definitely never buy another Chevy vehicle. Wish there was a rating of zero, but 1 will have to do😡 More
