Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Chevrolet of Southfield
Southfield, MI
626 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal!
Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service!
Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit.
Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 626 reviews
January 10, 2020
The service department at Serra has given me 3 horrible customer service experiences that were completely unnecessary. It’s too much to detail here, but my goodness!! The service manager is willing to lose customer service experiences that were completely unnecessary. It’s too much to detail here, but my goodness!! The service manager is willing to lose a customer over pennies and when he doesn’t win the battle he behaves like a child. As a customer who bought a $46k vehicle, I should be treated much better. The only thing that made my experience end positively was a service advisor by the name of Marvin G. He took time to understand and was able to work around the pure BS to help me as a customer and the owner, Greg Brown. More
by ramon.harris
Helpful January 09, 2020
Dominic was wonderful! Made a difficult process virtually painless. Very helpful, knowledgeable, and generally straight to the point, which is hard to come by in his business! Would definitely be more than h painless. Very helpful, knowledgeable, and generally straight to the point, which is hard to come by in his business! Would definitely be more than happy to come back if need be, just because of Dominic! More
by rhionannmckay
Employees Worked With
January 08, 2020
Great Dominic was great!!! He made the process very easy when I was buying a used Jeep Liberty. I would Highly recommend Serra Chevrolet and Dominic to get Dominic was great!!! He made the process very easy when I was buying a used Jeep Liberty. I would Highly recommend Serra Chevrolet and Dominic to get your vehicle from.... More
by jgschihl
Employees Worked With
January 07, 2020
Dominic was awesome. He gave me his desk number to communicate and answer any questions about the car I was aiming to purchase. Very helpful. communicate and answer any questions about the car I was aiming to purchase. Very helpful. More
by Yellow.thomas
January 05, 2020
Dominic was wonderful! He made the process very easy buying my new truck and made sure I got everything I needed! Would recommend Serra Chevrolet and Dominic to get your vehicle from!!! buying my new truck and made sure I got everything I needed! Would recommend Serra Chevrolet and Dominic to get your vehicle from!!! More
by Bradh
Employees Worked With
December 19, 2019
It was nice experience .Dominic had given us proper explanation of car and overall process.Thanks Dominic and Serra chevrolet,..................thanks.........Serra chevrolet...I would definitely reco explanation of car and overall process.Thanks Dominic and Serra chevrolet,..................thanks.........Serra chevrolet...I would definitely recommend Serra chevrolet... More
by rajesh
Employees Worked With
December 18, 2019
I called Serra Chevrolet and Dominic said come in to see the used Saturn. I felt comfortable no pressure drove the car and bought it. Great salesman very thorough. Even delivered the spare key and new pla the used Saturn. I felt comfortable no pressure drove the car and bought it. Great salesman very thorough. Even delivered the spare key and new plate. That’s Service ! More
by robertkadelak
Employees Worked With
December 14, 2019
Excellent experience! Had a easy and enjoyable experience buying a certified pre-owned Equinox from Dominic at Al Serra Chevrolet in Southfield. If you are buying a used ca Had a easy and enjoyable experience buying a certified pre-owned Equinox from Dominic at Al Serra Chevrolet in Southfield. If you are buying a used car Dominic and the used car manager Mike will treat you right. More
by Mick
Employees Worked With
December 14, 2019
Dominic is a Class Act! He made me feel comfortable and I truly enjoyed the experience. I went to many other dealerships trying to find not only the perfect vehicle but someone who made me feel Confident abo truly enjoyed the experience. I went to many other dealerships trying to find not only the perfect vehicle but someone who made me feel Confident about my decision. Dominic did not play any games he is a true gentleman. I will be buying my next vehicle from him. I give him 10 Stars More
by Bhauxwell
Employees Worked With
December 13, 2019
Dominic is wonderful. I needed to find a reliable car in a hurry, and he took great care of me. Very friendly guy, and one hundred percent trustworthy. He even took it upon himself to install a fresh batter a hurry, and he took great care of me. Very friendly guy, and one hundred percent trustworthy. He even took it upon himself to install a fresh battery in my new vehicle to make sure we would be all set for the Michigan winter. I look forward to driving my new car for years to come - but I will definitely be working with Dominic when it's time for a new one. Thank you very much Dom! More
by Freakypaper
Employees Worked With
