Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Chevrolet of Southfield
Southfield, MI
634 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal!
Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service!
Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit.
Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 634 reviews
February 22, 2023
Dominic was a pleasure to work with! He displayed a high level of customer service and we are recommending him for anyone's new or used car needs. Thank you Dominic for making the proces He displayed a high level of customer service and we are recommending him for anyone's new or used car needs. Thank you Dominic for making the process easy and for having a down to earth personality. More
by Schnell
Employees Worked With
Dominic Ciacelli
February 13, 2023
This dealership is great. I felt welcomed the moment I stepped into the door. Staff members were eager to help and I didn’t have to wait long to be serviced. I felt welcomed the moment I stepped into the door. Staff members were eager to help and I didn’t have to wait long to be serviced. More
by Shawnice1234
Employees Worked With
Dominic Ciacelli
January 31, 2023
Dominic was very helpful, honest and knowledgeable. It was refreshing to work with him after having a not so great experience at another dealership. It was refreshing to work with him after having a not so great experience at another dealership. More
by Cindytittle
Employees Worked With
Dominic Ciacelli
January 27, 2023
Dominic Ciacelli was such a pleasure to work with. I was a bit overwhelmed before coming into Serra. Buying a car is a big deal! Dominic reduced my stress level from 10 to zero! He was patient, kin I was a bit overwhelmed before coming into Serra. Buying a car is a big deal! Dominic reduced my stress level from 10 to zero! He was patient, kind and friendly. He listened to what I had in mind and he took it from there. I left the same day with a new used car that I am so pleased to own. I will recommend Dominic to anyone I know looking for a car. Also I recommend Serra Chevy. It appears that customer service is a priorty there. More
by Gail R
Employees Worked With
Dominic Ciacelli
January 23, 2023
Still waiting for chips that were promised within 2 weeks of buying. Lesson learned, they’re not even trying to get them and lied to make the sale of buying. Lesson learned, they’re not even trying to get them and lied to make the sale More
by AlleyKat
Employees Worked With
Alexis Berry
January 11, 2023
I had an issue with my car, I called Randy G. and he worked out everything in getting my car fixed. thank you Randy and the Serra Chevrolet Team. Mary J. and he worked out everything in getting my car fixed. thank you Randy and the Serra Chevrolet Team. Mary J. More
by mjacobs2
Employees Worked With
December 30, 2022
We had an awesome experience. Our sales person Dominic was great to work with. Was very personable and friendly making our buying experience great. Will for sure come back to see Our sales person Dominic was great to work with. Was very personable and friendly making our buying experience great. Will for sure come back to see him again. More
by kagsag
Employees Worked With
Dominic Ciacelli
December 29, 2022
Couldn’t have been more helpful, exhausted all options and communicated throughout every step of the way. Great experience at Serra Chevrolet with Dominic. and communicated throughout every step of the way. Great experience at Serra Chevrolet with Dominic. More
by Rmdowling91
Employees Worked With
Dominic Ciacelli
December 26, 2022
My first time experience at Serra Chevrolet was excellent thanks to the handling of my purchase by Dominic. He was a pleasure to work with as I found him to be helpful, knowledgeable, and efficient without thanks to the handling of my purchase by Dominic. He was a pleasure to work with as I found him to be helpful, knowledgeable, and efficient without being overbearing as some sales people can be. I would not hesitate to work with him again in the future as I am confident I would be in good hands. More
by Lidia
Employees Worked With
Dominic Ciacelli
