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Serra Chevrolet of Southfield

Southfield, MI

4.5
626 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 626 reviews

October 27, 2022

Dominic is the pillar of what a good salesman should be. I've never had a 'relationship' with a car salesman and have walked away from every experience always wondering if I was taken advantage of. Working More

by kaycallisto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Southfield Team

September 25, 2022

by chance drove thru lot. ..Dominic greeted me, no pressure! got me in the door just by being honest, helpful & nice... previously several bad experiences with other dealership More

by Thankful customer
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Serra Chevrolet of Southfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Southfield Team

September 24, 2022

I am very disappointed with my experience at Serra Chevrolet. The manager was unwilling to give a fair trade in value on my current vehicle to make a deal. I understand that it’s a very competitive ma More

by ericmartin81
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kol Gjokaj, Alexis Berry
Oct 04, 2022 -

Serra Chevrolet of Southfield responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 20, 2022

Dominic was very helpful and honest. He made the car buying process a breeze. I would recommend Dominic for anyone who is looking for an honest and pleasant dealer representative . T More

by R.Meeks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

September 06, 2022

Dominic was wonderful. He helped me buy a used car for my son and treated us like family. He made it a painless process. The dealership is not near my home but I would defi More

by Lisa L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

September 04, 2022

Dominic was very informative and provided excellent customer service!! I am very happy with my new car!!! Thank you Dominic. More

by jcarson2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

August 26, 2022

Alexis was super helpful with the whole process of looking for a vehicle and purchasing it. Definitely would recommend More

by Michael chapin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Berry
Aug 29, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

August 24, 2022

I have had my former car serviced by Serra Chevy many times and they have done a great job. I Came in yesterday to get a pre- owned car and came back today and was about to get a 2018 traverse and I am s More

by mwalton222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Serra Chevrolet of Southfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Southfield Team

August 17, 2022

Dominic was so helpful! Would definitely suggest to friends and family! Had the car we were interested ready to go when we got there. Ended up purchasing that car and I love More

by AGastmeier915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Southfield Team

August 09, 2022

Dominic was great! He was very informative yet straight to the point. Got me a great deal on my first car, we were in and out within hours! More

by Brooke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Serra Chevrolet of Southfield responded

Brooke, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Dominic's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Serra Chevrolet Southfield Team

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