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Serra Chevrolet of Southfield

Southfield, MI

4.5
626 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal! Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service! Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit. Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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28111 Telegraph Road

Southfield, MI

48034

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Showing 626 reviews

August 03, 2022

Amazing! !! Dominic and Steve worked so hard for me. I’m blessed. Truly beautiful people. They gave me hope and a chance. They considered me first and whatever More

by whitejerinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sellers , Dominic Ciacelli
Aug 05, 2022 -

Serra Chevrolet of Southfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Southfield Team

July 21, 2022

Very unhappy with purchase. I purchased a used car in May 2022. In less then 2 months I have had to do major repairs. The dealership had made poor repairs right before selling, More

by Emitchevents
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominic Ciacelli
Jul 22, 2022 -

Serra Chevrolet of Southfield responded

We appreciate learning about your recent experience with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your convenience so we can work together at resolving this. Sincerely, The Serra Chevrolet Southfield Team

July 15, 2022

Dominic was very thorough and courteous. He turned our car buying experience into a very pleasant and rewarding journey. Very honest and easy to do business with. Thank you very much for all More

by mike1937
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jul 18, 2022 -

Serra Chevrolet of Southfield responded

Mike, we loved reading this review! Happy customers are our aim, and it appears Dominic really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Serra Chevrolet Southfield Team

July 13, 2022

Great Service. Speedy transaction and I was informed of every step of the process. Thank you ! More

by Medwards51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jul 15, 2022 -

Serra Chevrolet of Southfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Southfield Team

July 06, 2022

He was extremely quick and made this process very smooth. Very nice to work with. I will definitely let my friends and colleagues that looking for new or used vehicles know about Dominic and Serra Chevrolet. More

by Edith Bryant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jul 08, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

July 04, 2022

Awesome service from Dominic. I am very satisfied with the vehicle I purchased. Thank you. More

by Britney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jul 06, 2022 -

Serra Chevrolet of Southfield responded

Thank you for this amazing review! Sincerely, The Serra Chevrolet Southfield Team

June 30, 2022

I truly appreciate Mr. Ciacelli for his hospitality, kindness, and patience. He took his time with me and my Serra experience very pleasant. I will be referring a lot of pe More

by hayes3ra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jul 01, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

June 23, 2022

5 Stars. Dominic went above and beyond what others have done. We have been looking for 2 months and visited many dealerships, usually with the words, "oh, w More

by PJC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jun 24, 2022 -

Serra Chevrolet of Southfield responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

June 13, 2022

Wonderful service from all employees there. Very friendly and helpful staff. Second car bought from there. More

by Briggskjessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jun 15, 2022 -

Serra Chevrolet of Southfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Southfield Team

June 10, 2022

Very hospitable and courteous with efficiency Happy to have a new car salesman! Great experience!! More

by Skinny minnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ciacelli
Jun 10, 2022 -

Skinny minnie responded

Very satisfied very helpful so nice and pleasant great hospitality Thank you Dominic

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