Serra Chevrolet of Southfield

2018 Silverado I made an appointment with Bob Bence, and he made the new leasing process very easy and I am very happy with my new Silverado. I made an appointment with Bob Bence, and he made the new leasing process very easy and I am very happy with my new Silverado. More

Great experience Bob was very helpful and made sure I was completely satisfied with my purchase! I would definitely recommend him to my friends and family in the futur Bob was very helpful and made sure I was completely satisfied with my purchase! I would definitely recommend him to my friends and family in the future! More

Salesman TJ Christie went above and beyond I recently purchased a 2018 Chevy Traverse and T J worked diligently getting the best price and service recommendations. T J was even able to adjust t I recently purchased a 2018 Chevy Traverse and T J worked diligently getting the best price and service recommendations. T J was even able to adjust the payment date, which was very helpful to our scheduling of payments. T J is very honest and trustworthy , only knowing him a short time I felt comfortable with his knowledge of the Brand and finance processes. The most remarkable tribute to T J is a heartfelt Thank you for retrieving my wife's lost silver heart that she dropped into a part of the seat on my trade in vehicle. It was a 25th anniversary gift from me and I never thought we would see it again. These kinds of above and beyond actions will only build T J's great reputation as a salesman and person. Thank you again T J. Wesley Hill More

Excellent sales and service This is my second lease from Serra and my first time working with Jeff. Every time that I have come into Serra the staff has been so friendly and help This is my second lease from Serra and my first time working with Jeff. Every time that I have come into Serra the staff has been so friendly and helpful. Jeff just helped me with my newest lease and he was so kind an thorough. He was able to answer all of my questions efficiently and I ended up with a beautiful car. I will hopefully be coming back to him for my next lease. More

Transparent and no surprises Dominic was quick to answer my questions directly and clearly, with transparency throughout the process. I never felt pressured or uncomfortable. Do Dominic was quick to answer my questions directly and clearly, with transparency throughout the process. I never felt pressured or uncomfortable. Dominic and the rest of the Serra team worked together for a smooth and efficient transaction, no last minute adds or surprises. More

Another Great Car Buying Experience TJ is a top notch sales person. This is my 3rd lease through TJ. My customer service experience with TJ on my recent lease exceeded my expectations. I TJ is a top notch sales person. This is my 3rd lease through TJ. My customer service experience with TJ on my recent lease exceeded my expectations. I was looking to get out of a lease with a decent amount of payments remaining and TJ made it happen. He worked really hard to find me a car that I was looking for to meet my needs and budget. My father in law has also purchased a car with TJ. I know where and who to go to for any future auto needs. More

Bob Bence This is my second time working with Bob Bence and he is an awesome salesman. I bought my G6 from him years ago and just bought my Equinox. Bob is v This is my second time working with Bob Bence and he is an awesome salesman. I bought my G6 from him years ago and just bought my Equinox. Bob is very knowledgeable and the turn around time to sign the paperwork has never been easier and quicker. I knew what I wanted and Bob made sure I was going to be a happy camper having it ready. When I'm ready for a new vehicle in about 5 years, I hope to do business again with Bob. Theresa More

Transparency and responsive. Ready hard to find Bob from Serra has been my unique dealer contact for some time already. He gives me clear info and fight to give the best prices. Those attributes are Bob from Serra has been my unique dealer contact for some time already. He gives me clear info and fight to give the best prices. Those attributes are not easy to find in many dealers. I totally recommend. More

Always available and provides me with useful information I have leased or purchased 3 vehicles with Bob, and it has always been a seamless process. Ultimately, we get the vehicle I want at a price that is be I have leased or purchased 3 vehicles with Bob, and it has always been a seamless process. Ultimately, we get the vehicle I want at a price that is better than fair. You want more information on the car, you get it. Service has been great too. Michael Kerrigan More

A fantastic transaction!! Jeff was so welcoming and friendly! The whole experience from start to finish was seamless and pleasant. I highly recommend this dealership and especi Jeff was so welcoming and friendly! The whole experience from start to finish was seamless and pleasant. I highly recommend this dealership and especially Jeff. Thank you for a fantastic vehicle!! More