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Serra Chevrolet - Service Center

Bartlett, TN

3.9
291 Reviews

291 Reviews of Serra Chevrolet - Service Center

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August 07, 2025

Very friendly and helpful with good follow up. My car is running great now and the A/C is very cold! Thank you! More

by wendy5468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
August 06, 2025

No complaints at all, things we're professional and satisfying. Highly recommend to friends daily. More

by debrahurd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Andrew was really phenomenal and super helpful. He was kind and knowledgeable. Recommended him always!!! More

by jjb7jacobbautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
August 02, 2025

I spent more than expected. I just wanted an oil change and tire rotation Good More

by tkhris
Recommend Dealer
Yes
Employees Worked With
Arman
July 31, 2025

Service writer was very helpful and knowledgeable. Service took a little to long in my opinion but was done correctly. More

by Krazyk001us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

They got me in and got me out and we good customer help if not the same day the next More

by bond654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Overall, I’ve been very pleased with this dealership over the last 15 years. Thanks! More

by Melody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

From the Supervisor Byron Ward, to Anthony- my service writer, customer service was awesome. The ride home great It did not take long for my vehicles to be fixed. They call very professional. I would reco More

by BigDee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Arrived early, doors opened on time. Waited for oil change. Was there around 40 minutes. Not bad at all. Very friendly staff. Even the employees that walked through the waiting would spe More

by DIMINA1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Service was quick and the employees were friendly and helpful. My car was ready quicker than hoped. Recommend More

by scottcoleman42261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hamady
5.0
This rating includes all reviews, with more weight given to recent reviews.
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