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Serra Chevrolet - Service Center

Bartlett, TN

3.9
216 Reviews

216 Reviews of Serra Chevrolet - Service Center

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June 21, 2025

He was very professional! ! An explanation of everything was done before the procedure was started!! All dealer should be as he was!! Fvinson (901) 545-9239 More

by judykenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
June 21, 2025

I am very please with the respect and service I get from Serra Chevrolet. Service alway done in a great timing manner. The shuttle driver is excellent. More

by carl_sowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Sometimes they try to sell you things that you don't need with your service. And they exaggerate the urge to change those things. More

by Maria Rojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annalise
June 21, 2025

My tires was not rotated at oil change service and cannot even get car washed More

by njwilliams25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Communication could have been better! I was never told the official diagnosis on my vehicle! More

by bmcannon9010
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryant Ward
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

I was brought my truck in for one thing, and they kept trying to tell me that it was for something else. I brought it in for the engine light on when they kept trying to tell me was in for the air conditi More

by jeffreyhawkins02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

My car was here for over 48 days. Communication with staff and managers were horrible. I have contacted corporate already for terrible service More

by Jeray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryant Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Whoever the new service manager is deserves kudos! ! I was definitely not gonna use this dealership for service anymore because of rude advisors in the past. My wife had already taken the vehicle in be More

by pdubb87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Was very fast and everyone was friendly. I enjoyed the way they made me feel comfortable More

by katphelps1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Excelente customer service, very professional service 100% recommended. Definitely will go back there in service. More

by lidiap89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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