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Serra Chevrolet - Service Center

Bartlett, TN

4.0
130 Reviews

130 Reviews of Serra Chevrolet - Service Center

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March 29, 2025

It’s Great! !!! I’ll be back each and every time for all of my repairs. More

by icemanshep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names
March 29, 2025

I have always received personalized, accurate, timely, and professional services from the Serra Chevrolet Service Department. More

by stricklandnorma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand and David Fulton
March 29, 2025

I wish they give me options on how to pay for some services they offer lifetime Alignment for as long as own your vehicle as one time price More

by ahargrove0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

I have had good service every time I’ve been there. My only complaint would be the wait to get the service done. More

by c.lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Happy with your service and very satisfied Your service was very helpful and appreciated ?? More

by davisfspade
Recommend Dealer
Yes
March 29, 2025

Annalise was very nice and professional and seemed very knowledgeable in what she was doing. More

by atboykins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annalise Gibson-Webster
March 29, 2025

I found a coupon and the young lady said that I couldn’t use it . I am not confrontational so I was like ok they don’t take coupons anymore? The lady was like yes but I already printed your bill out. I hone More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Service center padded their bill with diagnostic charges for things that I literally told them about specifically when dropping off the car. Me : “The connection for the wheel speed sensor is bad and is ca More

by flyfishnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Underwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I never spoke with or saw Angela or Zack, but the person who was supposedly the service manager clearly had zero regard for the reputation of the company that employed him and absolutely no concept of how to gain cumstomers, much less repeat ones.
March 28, 2025

Great transparency, fast service and fixed the problem that two other places couldn’t figure out More

by clsansone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
March 28, 2025

Not a great place to get any work done. The advisor Ken was uninformed and rude. Came in with transmission trouble and left with transmission trouble. More

by king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth
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