Serra Chevrolet - Service Center

Friendly service adviser Anna. Quick service, nice waiting room, nice dealership. First come first serve service is nice. Quick service, nice waiting room, nice dealership. First come first serve service is nice. More

The service was very good everything was as good on my truck the service technician was very helpful the young man that checked me in was very polite and spoke very a soft voice I would use Serra Chevrole truck the service technician was very helpful the young man that checked me in was very polite and spoke very a soft voice I would use Serra Chevrolet in the future but I have only one complaint it need to be handicap accessible I saw a older Lady trying to get up them steps but could not make without a help from a waiting customer I want to Thank Serra Chevrolet ❤️ More

Friendly and respectful every area was very clean, wait time for service was excellent thanks time for service was excellent thanks More

Been a customer for 7 years. Bought 2 suburbans from them. All service and tires have been done on both vehicles there only. Had a small leak on a pinion seal a few years ago and Bought 2 suburbans from them. All service and tires have been done on both vehicles there only. Had a small leak on a pinion seal a few years ago and had them change it during service. They over tightened the pinion nut and burned up the rear end in about 250 miles. They would not take care of their mistake and it cost me $3500 for them to fix. Had the magna ride shocks go out on one of the trucks that should have been covered by warranty. I gave them my truck to check and they had it for a week. I tried to call and get updates and nobody would return my call. I went up to check on it and they had not looked at it and told me it would be 3 or 4 more days before they could check it out. I just took it home and fixed it myself. Last week i took it in for service. As I went to check out I had a $59 service coupon . They told me I had to present it before service. Nowhere on the coupon does it tell you that you need to present it before service. It cost me $146. That was it for me. They will never get another penny from me or anyone in my family. They lost a loyal customer and I will never go back. I would give them a negative 5 stars but the review would not let me. More

I was charged for services I didn't request. Basic oil change was $160. Services were added without my permission. SMH Basic oil change was $160. Services were added without my permission. SMH More

Great service! Only had to wait about an hour! All the service writers were friendly, too! Only had to wait about an hour! All the service writers were friendly, too! More

I enjoyed my experience with this dealership. They were nice and easy to work with. They were nice and easy to work with. More

I took my car in for a pool change and tire rotation. I didn’t have an appointment but was able to get right in and out fairly quickly. I didn’t have an appointment but was able to get right in and out fairly quickly. More

And I cared about my problem. She showed professionalism and knowledge about how to fix it. I didn't have to wait at all. She got it fixed, and I was very pleased with the outcome She showed professionalism and knowledge about how to fix it. I didn't have to wait at all. She got it fixed, and I was very pleased with the outcome. More

They are always caring and looking out for me and my vehicles. They are trying to keep me safe and my car running without problems. vehicles. They are trying to keep me safe and my car running without problems. More