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Serra Chevrolet - Service Center

Bartlett, TN

3.9
216 Reviews

216 Reviews of Serra Chevrolet - Service Center

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April 13, 2025

Service manager is rude & service advisor took advantage of my son when he dropped off my vehicle. A simple oil change turned into a 600$ bill. The service advisor called my son stupid. More

by topgunroofing0607@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Burks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Wilson
April 13, 2025

My car repair took half a year to fix but the gentleman were very polite Alex for certain but the low score is simply because of the time it took More

by Brittney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
April 13, 2025

I wish y’all would stop sending me emails begging for a review. Just do the service that yall do and stop asking for reviews. It gets annoying getting them all the time so here I am giving you a review. No More

by joshuapk88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Imam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Wilson
April 12, 2025

Great Great service fast friendly nice kind excellent considerate timely fashion short waiting period follow up on time More

by ladyapa
Recommend Dealer
Yes
April 11, 2025

The service advisor was great. I bought 4 new tires. Had to go back and get them rebalanced . Now I find that the sensors were not reset to match the display. More

by geowenzler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allisalia
April 10, 2025

Anna was so helpful and encouraging. She answered questions very well. My car was taken care of. More

by Kmbarker89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
April 10, 2025

Kenneth was professional and had great customer service. The overall experience was great. Great job. More

by houstonbrenda09
Recommend Dealer
Yes
Employees Worked With
Kenneth
April 10, 2025

Very quick with the service, friendly and helpful straight to business all the people In the service center are willing to help each other along with the customer More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Wilson
April 10, 2025

All in all it was a good experience the price was a little high in my opinion but the job was completed and the repair is working. Also Annalise was a blessing to work with. More

by johnk1129001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annalise, Angela Wilson
April 10, 2025

Very pleasant to work with. Seemed knowledgeable about my issue. Kept me updated through out the day. More

by joir59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Jackson
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