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Serra Chevrolet - Service Center

Bartlett, TN

3.9
216 Reviews

216 Reviews of Serra Chevrolet - Service Center

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June 18, 2025

Communication is horrible - had my car in for warranty work for a check engine light and they never would update the status of my car even after promising me they would do so. I had to reach out to them e More

by brandymboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Burks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Serra has always treated me with respect and completed the work in a timely manner. More

by djbaker340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Imam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hamady
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Armond is great 👍🏻 he actually always let me know if I need to get something serviced on my vehicles before something goes really wrong and being a women that just drive and has a vehicle I need to know w More

by temmora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armond
June 17, 2025

I always find the service department is fair and trustworthy. I will continue to bring my car there More

by Susan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

The dealership was thorough in identifying what I needed for my recalls and going over my services More

by svaughn1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Courteous and professional services. Thank you Chris and Anna. Always helpful and inspire trust and confidence. More

by dianewolf47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna, Chris
June 17, 2025

Good service ! !!!!Armand was the epitome of professionalism I would pick him for my service technisn !!!! More

by georgemontague836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand
June 14, 2025

Matt in the service department was great! Very professional and attentive to my needs. Great experience! More

by Brewingtonmichael
Recommend Dealer
Yes
Employees Worked With
Matt
June 13, 2025

Great, the bes,t love it very organized great communication. All always willing to help. More

by khayreecarruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

We made an appointment for an oils change. We bought the car from this dealership. It took over a hour and a half. The rep was not pleasant to deal with and we felt unappreciated. It took to l More

by Charlie Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryant Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
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