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Serra Chevrolet - Service Center

Bartlett, TN

4.1
115 Reviews

115 Reviews of Serra Chevrolet - Service Center

Sort by
April 25, 2025

Clean, friendly helpful staff. In & out in less than an hour. Will use again More

by alh3531928
Recommend Dealer
Yes
April 24, 2025

Very knowledgeable, great customer service. Very knowledchable. Great customer service went over the different types of or change service with details and helped me choose the best oil change f More

by Feleciamason40
Recommend Dealer
Yes
Employees Worked With
Armand
April 23, 2025

I asked a couple questions. Got straight forward answers, no explanation to my questions. I've said enough. More

by robertotorres3729
Recommend Dealer
No
April 23, 2025

The cost increase on a basic oil change is not justified. i wont pay 129 More

by scoob672003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Underwood
2.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Imam
2.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Burks
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Use to have service advisors who were at dealership for a long time so could get to know that person and that advisor knew about my 3 Chevy vehicles history. No every time I come in it's a different advisor More

by gjfoon
Recommend Dealer
Yes
April 23, 2025

Very professional, down to earth, inviting I enjoy the time that i'm there for while waiting, every experience is nice and they let you stay yo yourself without barraging you More

by quenton0nichols
Recommend Dealer
Yes
Employees Worked With
Armand
April 23, 2025

Serra Chevrolet was thorough and attentive to detail. Although understaffed, my truck doesn’t have the check engine light on anymore. More

by tjdenni1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand
April 23, 2025

Service center advisor very pleasant and greetings were as expected. I would recommend their services More

by jamilahabrams78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
April 23, 2025

I really like my experience, but I didn't like my windshield washer fluid alarm going off the next day, because they didn't top off the washer fluid. I hope they checked and topped off my other fluid More

by lworkman455
Recommend Dealer
Yes
Employees Worked With
Don't remember...
April 23, 2025

Quick and effective The problem was resolved very quickly, and Annalise kept informed to what was going on. More

by Tcbenterprise
Recommend Dealer
Yes
Employees Worked With
Annalise