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Serra Chevrolet - Service Center

Bartlett, TN

4.1
116 Reviews

116 Reviews of Serra Chevrolet - Service Center

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April 13, 2025

My car repair took half a year to fix but the gentleman were very polite Alex for certain but the low score is simply because of the time it took More

by Brittney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

They are always caring and looking out for me and my vehicles. They are trying to keep me safe and my car running without problems. More

by Kenbbq1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Imam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Great service! Only had to wait about an hour! All the service writers were friendly, too! More

by stacylance2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Great Great service fast friendly nice kind excellent considerate timely fashion short waiting period follow up on time More

by ladyapa
Recommend Dealer
Yes
April 11, 2025

The service advisor was great. I bought 4 new tires. Had to go back and get them rebalanced . Now I find that the sensors were not reset to match the display. More

by geowenzler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allisalia
April 10, 2025

Kenneth was professional and had great customer service. The overall experience was great. Great job. More

by houstonbrenda09
Recommend Dealer
Yes
Employees Worked With
Kenneth
April 10, 2025

All in all it was a good experience the price was a little high in my opinion but the job was completed and the repair is working. Also Annalise was a blessing to work with. More

by johnk1129001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annalise
April 10, 2025

Anna was so helpful and encouraging. She answered questions very well. My car was taken care of. More

by Kmbarker89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Very pleasant to work with. Seemed knowledgeable about my issue. Kept me updated through out the day. More

by joir59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Jackson
April 10, 2025

Very quick with the service, friendly and helpful straight to business all the people In the service center are willing to help each other along with the customer More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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