Back

Serra Chevrolet - Service Center

Bartlett, TN

4.0
208 Reviews

208 Reviews of Serra Chevrolet - Service Center

Sort by
May 20, 2025

Friendly atmosphere. Very helpful. Nice waiting room. Good service. Long wait time. Over 2 hours. More

by sandra.hurley9496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

They were thorough and informative. I was in and out in no time. Although they are a dealership, the prices are affordable. They kept me informed on the status of my vehicle while in th More

by Cynthia
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Bad 👎 Service will not come back no concern to me about nothing going on possible the worst service ever!!!!!!!! More

by ekgarrett1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryant Ward
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Very professional, did good work, Service dept. handled every thing very well. the sevice was a lot quicker this time. More

by cmurphy1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

This dealership was a lifesaver for me. I could have just called AAA for the service that was provided. My experience was pleasant, positive and extremely polite Associates at this location More

by barlow.sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All interactions were pleasant.
May 18, 2025

Annalise and the whole service crew goes above and beyond to make sure your informed and satisfied with repair on your vehicle. The used car mgr. And all the staff are warm and natural happy folks to deal wi More

by stawakls92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Imam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annalise
May 18, 2025

Service is always efficient. Advisors are courteous and knowledgeable. I trust they will take good care of my vehicle. More

by wcjaniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Like all options I was giving great service and communication will recommend this dealership to anyone More

by Perry.miller43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Imam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mat
May 17, 2025

I was greeted very professionally. The issue with my truck was diagnosed quickly and service only took about 2 hours. More

by Tracy Leaks
Recommend Dealer
Yes
Employees Worked With
It sure
May 16, 2025

Terrible communication and lack of accountability for employees not doing their jobs very disappointed customer More

by tmontoya0615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Burks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Planter
...
7
...