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Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
884 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area
Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more.
Professional, Courteous Automotive Assistance
Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers.
Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started
Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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Showing 884 reviews
August 06, 2025
I was glad they were able to fix my ram. Everything was covered by extended warranty. It did take over 4 weeks though. Not enough techs. Everything was covered by extended warranty. It did take over 4 weeks though. Not enough techs. More
by dmbusch
Verified CustomerEmployees Worked With
Kaleb in service
August 04, 2025
My car had a return visit for a check engine light just 5 weeks after a similar issue was fixed, days before a family vacation. Despite the backlog, Lauren got my car in that same day and fixed the next day. weeks after a similar issue was fixed, days before a family vacation. Despite the backlog, Lauren got my car in that same day and fixed the next day. She also explained the procedure for seeking reimbursement from Stellantis for a rental, but given the speed of the repair and the courtesy shuttle this wasn't necessary. More
by BILL@STEFANEK.ORG
Employees Worked With
Lauren Yaeger
August 03, 2025
Very dedicated staff! They kept me posted with updates on the progress of my repair, and went the extra mile to make sure my Ram was fixed correctly! I would recommend t They kept me posted with updates on the progress of my repair, and went the extra mile to make sure my Ram was fixed correctly! I would recommend this dealership to anyone purchasing or needing service. More
by JFANITCH
Employees Worked With
Josh, Alexis
August 01, 2025
I leased a 2025 Jeep Wrangler from Serra dealership in Feb and in June received engine hot temp notification on display. Took Jeep in asap. Jeep needs new engine. It's been 45 days and still don't have my Feb and in June received engine hot temp notification on display. Took Jeep in asap. Jeep needs new engine. It's been 45 days and still don't have my Jeep back. Dealership will not lease me a different Jeep Wrangler... WTH??? I have to deal with this and wait for my Jeep to be repaired. Dealership provided me a loaner and while driving I got a chip/crack in window. Now I have to pay for windshield replacement in loaner. I have been chasing service techs, Stellantis customer care case manager and finance manager at Serra for answers. Does this make sense? I will NEVER do business with Serra or Stellantis again. And what is sad, Stellantis or dealership could care less about losing a customer. "A happy customer tells a friend; an unhappy customer tells the world." More
by H
August 01, 2025
George was the best to work with! ! He worked over several weeks to find the right car for my wife and I ! He worked over several weeks to find the right car for my wife and I More
by ALANCLARK97
Employees Worked With
August 01, 2025
Showed high interest in servicing my needs. Personal touch from ownership to sales staff! Bought a car after only a couple days of being with them. A+ Personal touch from ownership to sales staff! Bought a car after only a couple days of being with them. A+ More
by JOHN.EBBING
August 01, 2025
advisor was courteous and efficient and the service was great. also he correction incorrect information in the Chrysler system. great. also he correction incorrect information in the Chrysler system. More
by dmscac
Employees Worked With
