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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

4.6
1,373 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 1,373 reviews

August 27, 2026

It was good. Professional and fast. I have never had a bad experience at this location. More

by patrickbero
Recommend Dealer
Yes
August 27, 2026

Tyler, my service advisor was really great. Friendly, knowledgeable and professional. Will definitely be coming back. More

by jimgarneau02
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
August 26, 2026

Friendly and knew my needs . Made the purchase quick and made sure it was done right. More

by K_REICHERT
Recommend Dealer
Yes
Employees Worked With
Devyn Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devyn Cicero
Aug 27, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your kind words! I’m delighted to hear that we were able to meet your needs and make your purchase experience quick and seamless. We look forward to seeing you again soon! Sincerely, Ron MacEachern Dealer Partner

August 26, 2026

I met Bassam three years ago Ram shopping from dealership to dealership to get the best price for the truck I wanted. Bassam was the only sales guy who bent over backwards to find me the truck I wanted for t More

by Johnmkenol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bassam Tariq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you so much for your kind words, John! I’m happy to hear about your positive experiences with Bassam. It’s wonderful to know that he was able to assist you with finding the perfect Ram truck and that you trust him enough to refer your friends and family. We appreciate your loyalty and look forward to seeing you again next time! Sincerely, Ron MacEachern Dealer Partner

August 26, 2026

Had a great experience at this dealership! The whole process was smooth and easy, and everyone was very helpful and professional. I absolutely love my new car and really appreciate all the hel More

by ORNELLAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Our sales team enjoyed making the purchase of your new Jeep Grand Cherokee an effortless experience. Knowing you love your vehicle and would recommend our dealership is especially gratifying. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

August 25, 2026

Tyler was great! He was responsive and very customer service oriented. He should get a promotion along with a big raise. More

by Ken K.
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 25, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Knowing that our team’s responsiveness and customer focus made your service on your Jeep Wrangler Unlimited so positive is rewarding for us. Your kind words and five-star rating mean a lot. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Aug 25, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review, Ken! I’m thrilled to hear that Tyler provided you with such great service at Serra Chrysler Dodge Jeep Ram Lake Orion. I appreciate your feedback and will certainly pass along your kind words. We look forward to seeing you again soon! Sincerely, Ron MacEachern Dealer Partner

August 24, 2026

Loved the shuttle driver! ! Keon was very professional and explained everything very thoroughly and promptly More

by STEPHANIE.R.HOLLANDER
Recommend Dealer
Yes
Employees Worked With
Keon
Aug 25, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback, Stephanie! I’m thrilled to hear that you had a great experience with our shuttle driver, Keon, at Serra Chrysler Dodge Jeep Ram Lake Orion. I take pride in his professionalism and thoroughness. I appreciate your review, and we hope to see you again soon! Sincerely, Ron MacEachern Dealer Partner

August 23, 2026

Quick response time. Friendly service and great communication. Great dealership service experience overall. Quick response and great communication More

by dghrty_stv
Recommend Dealer
Yes
Employees Worked With
Idk his name - one of the quick lane techs
Aug 23, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Clear communication and prompt replies are at the heart of how our service team operates. Your kind feedback about our friendly service for your Ram means a lot to us. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

August 23, 2026

We had to get our headlight fixed. Whilst there were service issues at first, Chris Basha, the service manager, stepped in and solved it for us. He was really nice and provided excelle More

by HANSJOERGPLAGGEMARS
Recommend Dealer
Yes
Employees Worked With
Chris Basha
Aug 23, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Your note about how our service manager personally stepped in to resolve the headlight issue on your Jeep Grand Cherokee highlights our team’s dedication to ensuring everything is done right. Knowing you found our approach friendly and the final repair excellent means a lot to us. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

August 22, 2026

I brought my 2026 ram 1500 in to fix a RamBox with a broken panel clip. It took over a week for my truck to be looked at, and I had no option of coming back when it was my turn in line. The service advi More

by reozdowy
Recommend Dealer
No
Aug 23, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback regarding your recent experience at Serra Chrysler Dodge Jeep Ram Lake Orion. I understand your frustration with the wait time for your 2026 Ram 1500's RamBox repair and the service department's overall performance. While I’m glad to hear that your service advisor was helpful, I appreciate you bringing this matter to our attention. Your input is valued and we're committed to improving our service. If you would like to discuss this further, please feel free to reach out to us directly. Thank you for choosing Serra Chrysler Dodge Jeep Ram Lake Orion, and we hope to regain your trust in the future. Sincerely, Ron MacEachern Dealer Partner

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