Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Michael Koan
Michael Koan at Serra Chrysler Dodge Jeep RAM Lake Orion

Michael Koan

New/Used Car Sales & Leasing Professional

Serra Chrysler Dodge Jeep RAM Lake Orion

3800 S Lapeer Rd
Lake Orion, MI 48359

Contact Me
5.0
10 Reviews
5.0

10 Reviews

Write a Review

10 Reviews of Michael Koan

September 29, 2026

Dealership Rating
Employee Rating

They did a really good job. I will go back in a heart beat. Excellent job More

by NURSEKESHA523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Essa, George Pappas, Bassam Tariq, Justin Tuzzo, Aws Saffo, Jordan Graybill, Nick Tykoski, Marcy Graham, Kamil Grzych

Print
Sep 29, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review, Kesha! I’m thrilled to hear that you had such a positive experience with us at Serra Chrysler Dodge Jeep Ram Lake Orion. Your satisfaction means a lot to us, and we look forward to welcoming you back again soon! Sincerely, Ron MacEachern Dealer Partner

June 26, 2026

Dealership Rating
Employee Rating

I bought a 2026 Dodge ram pick up truck and I had a problem with the engine check light just at 3000 miles and I brought it in and you had my truck for 34 days and I called to get it back and everythin More

by LJMHUBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Essa, George Pappas, Vinnie Battani, Ryan Byrnes, Jordan Graybill, Devyn Cicero, Marcy Graham, Courtney Conley, Kamil Grzych

Print
Jun 26, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for trusting us with your Dodge Ram. We’re glad our team resolved the check engine light and appreciate your patience during the 34 days it was in service. We look forward to helping your wife find the right lease with Vinnie. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

May 26, 2026

Dealership Rating
Employee Rating

Happy with dealer experience and sales representative. Interesting car still evaluating the changes but happy More

by JLBUMOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
May 26, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback! I’m pleased to hear that you had a positive experience with us at Serra Chrysler Dodge Jeep Ram Lake Orion. We’d love the opportunity to make your next visit a 5-star experience. If there’s anything we can do to improve your experience or address any concerns, please don’t hesitate to reach out to us directly. Sincerely, Ron MacEachern Dealer Partner

May 04, 2026

Dealership Rating
Employee Rating

I was so impressed with Michael Koan! Friendly, professional, and efficient! Definitely an asset to your dealership! More

by Lawlerdk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
May 05, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review! I’m thrilled to hear that Michael made such a positive impression on you with his friendly and professional service. At Serra Chrysler Dodge Jeep Ram Lake Orion, we strive to provide efficient and top-notch experiences for my customers. I appreciate your kind words, and we hope to see you again soon! Sincerely, Ron MacEachern Dealer Partner

March 20, 2026

Dealership Rating
Employee Rating

I was pleased with how everything went. They were very professional and I was very happy about how things were handled. More

by Otisglaw3
Recommend Dealer
Yes

Other Employees Tagged: Michael Koan

Print
Mar 22, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Serra Chrysler Dodge Jeep RAM Lake Orion! Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

February 12, 2026

Dealership Rating
Employee Rating

I get you in and out quickly and do a thorough check of all your vehicle systems More

by aisthorpe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

February 05, 2026

Dealership Rating
Employee Rating

Down to earth, not hype or xxxxxxxx just good old fashioned customer service. I will be back! More

by CHRIS.WILLIAMS8423
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Vartanian

Print

November 10, 2025

Dealership Rating
Employee Rating

I have been here many times and I like the staff and commitment to customers More

by JOHNNYFLASH66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Smith

Print

September 05, 2025

Dealership Rating
Employee Rating

Michael Koan in sales was very organized and professional throughout the process. I'd refer him. More

by JIMIANGE64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print

August 01, 2025

Dealership Rating
Employee Rating

advisor was courteous and efficient and the service was great. also he correction incorrect information in the Chrysler system. More

by dmscac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

Dealership Inventory (560 Vehicles)

new 2026 Ram 1500 car, priced at $60,059
2026 Ram 1500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$60,059
View Details
new 2026 Jeep Grand Cherokee car, priced at $47,018
2026 Jeep Grand Cherokee
new
Silver Zynith exterior
Automatic
Four-wheel Drive
$47,018
View Details
new 2026 Ram 1500 car, priced at $66,465
2026 Ram 1500
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
$66,465
View Details
new 2027 Jeep Grand Cherokee car, priced at $50,225
2027 Jeep Grand Cherokee
new
Sting-Gray Clearcoat exterior
Automatic
Four-wheel Drive
$50,225
View Details
new 2026 Jeep Compass car, priced at $35,671
2026 Jeep Compass
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$35,671
View Details
new 2027 Jeep Grand Cherokee car, priced at $52,820
2027 Jeep Grand Cherokee
new
High Gloss Black exterior
Automatic
Four-wheel Drive
$52,820
View Details
View All Inventory