Michael Koan
Michael Koan at Serra Chrysler Dodge Jeep RAM Lake Orion

Michael Koan

New/Used Car Sales & Leasing Professional

Serra Chrysler Dodge Jeep RAM Lake Orion

3800 S Lapeer Rd
Lake Orion, MI 48359

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Michael Koan

May 26, 2026

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Employee Rating

Happy with dealer experience and sales representative. Interesting car still evaluating the changes but happy More

by JLBUMOL
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Trade-in Experience
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Recommend Dealer
Yes
May 26, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback! I’m pleased to hear that you had a positive experience with us at Serra Chrysler Dodge Jeep Ram Lake Orion. We’d love the opportunity to make your next visit a 5-star experience. If there’s anything we can do to improve your experience or address any concerns, please don’t hesitate to reach out to us directly. Sincerely, Ron MacEachern Dealer Partner

May 04, 2026

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Employee Rating

I was so impressed with Michael Koan! Friendly, professional, and efficient! Definitely an asset to your dealership! More

by Lawlerdk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review! I’m thrilled to hear that Michael made such a positive impression on you with his friendly and professional service. At Serra Chrysler Dodge Jeep Ram Lake Orion, we strive to provide efficient and top-notch experiences for my customers. I appreciate your kind words, and we hope to see you again soon! Sincerely, Ron MacEachern Dealer Partner

March 20, 2026

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Employee Rating

I was pleased with how everything went. They were very professional and I was very happy about how things were handled. More

by Otisglaw3
Recommend Dealer
Yes

Other Employees Tagged: Michael Koan

Mar 22, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Serra Chrysler Dodge Jeep RAM Lake Orion! Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

February 12, 2026

Dealership Rating
Employee Rating

I get you in and out quickly and do a thorough check of all your vehicle systems More

by aisthorpe1
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Recommend Dealer
Yes

February 05, 2026

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Employee Rating

Down to earth, not hype or xxxxxxxx just good old fashioned customer service. I will be back! More

by CHRIS.WILLIAMS8423
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Vartanian

November 10, 2025

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Employee Rating

I have been here many times and I like the staff and commitment to customers More

by JOHNNYFLASH66
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Smith

September 05, 2025

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Employee Rating

Michael Koan in sales was very organized and professional throughout the process. I'd refer him. More

by JIMIANGE64
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 01, 2025

Dealership Rating
Employee Rating

advisor was courteous and efficient and the service was great. also he correction incorrect information in the Chrysler system. More

by dmscac
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Workmanship
Service Time
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Recommend Dealer
Yes

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