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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

Overview
Employees
Reviews
Vehicles
4.5
1,119 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 1,119 reviews

March 11, 2026

Friendly, helpful, wonderful. I’ve been leasing for the last 6 years here with George and has been the best experience. I refer everyone to this location. More

by PICHE.KATRINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Essa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We appreciate your loyalty to George over the past six years with your Jeep Compass lease. We’re glad the process has been smooth and that you’re sending friends and family our way. We look forward to helping you again soon. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 10, 2026

Very friendly and very helpful with information about my vehicle My repairs were done very fast More

by Mrs. Matier
Recommend Dealer
Yes
Employees Worked With
Kaleb Argue
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Mar 11, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re delighted our team provided friendly, informative service for your Jeep Grand Cherokee L. It’s great to know your repairs were completed swiftly. Thank you for sharing your feedback and we look forward to serving you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 10, 2026

Very professional and courteous They made it easy for me and were very communicative throughout the process More

by John
Recommend Dealer
Yes
Employees Worked With
Kaleb
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Mar 10, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re pleased our team provided professional and courteous care. We’re glad the process was smooth and you stayed informed during your Jeep service. Thank you for choosing us. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 10, 2026

Performed an oil change and a tire rotation, along with some minor system malfunctions that were covered under the warranty. The only reason I did not give a five-star rating is because the malfunction iss More

by JMINANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Drenikowski
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Mar 11, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we hope that we can earn a five-star rating the next time you visit. Thank you again for choosing Serra Chrysler Dodge Jeep RAM Lake Orion. We look forward to having you as one of our valued customers for many more years to come! Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 08, 2026

Dealership had my car for almost 3 weeks to find and correct a water leak. Got car back - STILL LEAKS! More

by wayno
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Mar 11, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Mar 11, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 06, 2026

Justin was nice and very respectful,he got me the best deal for my new Jeep truck and had it ready in no time,highly recommended. More

by LATRICIAPATRICK81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your feedback. We’re glad Justin provided respectful service and secured a great deal on your new Jeep. Your recommendation means a lot and we appreciate you choosing us.

March 06, 2026

He got me the best deal,approved all within a reasonable amount of time. I highly recommend Justin More

by LATRICIAPATRICK81
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 07, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your business and this review. We're happy to hear Justin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 06, 2026

They were very helpful and courteous. The service was completed promptly. I would not hesitate to return to the dealership for any service for my car More

by mpebbert
Recommend Dealer
Yes
Employees Worked With
Dan in the service department
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Mar 06, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback! We’re glad our team was helpful and courteous and that your Jeep service was completed promptly. We look forward to assisting you again.

March 06, 2026

Everything was great! ! Communication, lease turn in, inventory, deals etc.. highly recommend this dealership Five 🌟 More

by MARGIEYAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Vanhees
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Mar 06, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re delighted to hear the process from communication to lease return and inventory selection went smoothly. We appreciate your recommendation. Enjoy your new Jeep.

March 05, 2026

Friendly and reasonable. Ryan is always super helpful and knowledgeable. I appreciate him working with my budget and schedule. More

by shantelheather
Recommend Dealer
Yes
Employees Worked With
Ryan
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Mar 06, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re happy to know our team offered friendly, accommodating service and respected your schedule and budget. Thank you for trusting us with your Ram, and we look forward to serving you again.

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