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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

Overview
Employees
Reviews
Vehicles
4.6
1,373 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 1,373 reviews

August 08, 2026

Friendly staff, great communication; tho took days to have my hoop looked at but overall job well done! More

by carlotazurlinden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keon service department. 10/10
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Aug 08, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Hearing that you experienced friendly service and clear communication means a lot to our service department. We appreciate your patience as we worked on your Jeep Compass, and we’re pleased the final results met your expectations. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

August 08, 2026

Can’t get ahold of the service center with the ai system. Never got a return phone call. Dropped truck and they didn’t fix problem and check engine light is on again on a year old truck. Now another trip More

by vwright378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Aug 10, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 08, 2026

Prompt service and excellent work. No complaints. Car service completed ahead of expectations and in good condition. Thanks. More

by madhukoka
Recommend Dealer
Yes
Employees Worked With
Dan
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Aug 08, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Your Jeep Wagoneer S is back on the road in excellent condition. Knowing our prompt work exceeded your expectations means a lot to our service team, and we appreciate your kind words. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Aug 08, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review! I’m thrilled to hear that you had a prompt service experience and that your car was completed ahead of expectations. At Serra Chrysler Dodge Jeep Ram Lake Orion, we strive for excellence, and your feedback means a lot to us. We look forward to seeing you again in the future! Sincerely, Ron MacEachern Dealer Partner

August 07, 2026

Bob went out of his way to turn my truck around quickly I thought just an oil change and he pointed out additional maintenance that was due and they could get that done fairly quickly I thought I would have More

by aek2697
Recommend Dealer
Yes
Employees Worked With
Bob
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Aug 07, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your kind words! I’m thrilled to hear that Bob was able to assist you with your truck's maintenance needs quickly and efficiently. Your satisfaction is important to us, and I appreciate you taking the time to share your experience. We look forward to seeing you again for your next visit! Sincerely, Ron MacEachern Dealer Partner

August 06, 2026

Only issue was my problem wasn't fixed all in one visit. Had to take it in a second time to get a related issue fixed More

by Marcigorman01
Recommend Dealer
Yes
Employees Worked With
Dan
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Aug 07, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback. I understand how important it is to have everything resolved in one visit, and I appreciate your patience in allowing us to address your concerns. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again at Serra Chrysler Dodge Jeep Ram Lake Orion. Sincerely, Ron MacEachern Dealer Partner

August 06, 2026

Friendly, efficient and timely I appreciate the updates throughout the process The service was very timely More

by thezims4
Recommend Dealer
Yes
Employees Worked With
Gage
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Aug 06, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Clear communication is at the heart of how our service team operates. Knowing you appreciated the updates and prompt service on your Jeep Grand Cherokee 4xe means a lot to our team. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Aug 07, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your kind feedback! I’m delighted to hear that you found our service to be friendly, efficient, and timely at Serra Chrysler Dodge Jeep Ram Lake Orion. I appreciate your recognition of our team's communication throughout the process. We look forward to serving you again in the future! Sincerely, Ron MacEachern Dealer Partner

August 06, 2026

It’s a good dealership and resolves all my vehicle issues effectively, since the purchase More

by ANURAJANANDUS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexus
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Aug 07, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback! I’m glad to hear that you find Serra Chrysler Dodge Jeep Ram Lake Orion to be a good dealership and that we're effective in resolving all your vehicle issues since your purchase. If you have any further questions or needs, please don't hesitate to reach out. We look forward to assisting you again! Sincerely, Ron MacEachern Dealer Partner

August 06, 2026

Excellent service was perfect! The service tech was professional and polite. Since wa ompleted quickly. More

by MDWY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Aug 06, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Knowing that our team could provide polite, professional service on your Jeep Grand Cherokee L and complete it quickly is rewarding. Your kind words and five-star rating mean a great deal to our service department. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

August 05, 2026

Very smooth and easy process overall! Couldn’t have asked for better service from George E! More

by DANALLOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Essa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Our team enjoyed guiding you through the purchase of your Jeep Grand Cherokee. Knowing the process felt smooth and effortless means a great deal to us. We’re glad George could make every step easy for you. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

August 04, 2026

Oil change and chips fixed in the windshield Good experience but they missed the 1st chip that was pointed out. I still would like it fixed at no charge to me More

by k.kwiatkowski
Recommend Dealer
Yes
Employees Worked With
Service dept
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Aug 05, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback! I’m glad to hear that you had a good experience with your oil change and that we were able to assist with your windshield. I appreciate your understanding regarding the missed chip. Please reach out to us directly at Serra Chrysler Dodge Jeep Ram Lake Orion so we can address your request and ensure that the chip is taken care of at no charge to you. We look forward to resolving this for you! Sincerely, Ron MacEachern Dealer Partner

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