Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The location is great. Vinnie made leasing a new Ram extremely easy over email and phone. Everything was as expected. Vinnie made leasing a new Ram extremely easy over email and phone. Everything was as expected. More
I have leased 10 vehicles from this dealership, and every experience has been outstanding. They make the entire process incredibly easy by delivering my new vehicle right to my doorstep and taking my trade-i experience has been outstanding. They make the entire process incredibly easy by delivering my new vehicle right to my doorstep and taking my trade-in back at the same time. I've never had a single issue working with Aws. He is professional, knowledgeable, and always goes above and beyond to make the process as smooth and efficient as possible. He works quickly without sacrificing great customer service and always gets the job done. I highly recommend both this dealership and Aws to anyone looking for a hassle-free car-buying experience. They have earned my trust, and I will continue coming back for future purchases More
George was very knowledgeable, helpful and friendly. The dealership was clean, bright and well maintained. The dealership was clean, bright and well maintained. More
The staff was friendly, and honest. They took care of the deal quickly and accurately They took care of the deal quickly and accurately More
I had 2 oil changes last Friday. Both listed the same oil filter and oil (same amount). The 2nd one cost $20.00 more a couple of hours after the 1st one. I complained, but it fell on Both listed the same oil filter and oil (same amount). The 2nd one cost $20.00 more a couple of hours after the 1st one. I complained, but it fell on deaf ears. I mentioned on my way out that I would not be back. Before I got home I had a message on my phone, saying that a mistake had been made. They offered a free oil change on my next visit. I'm considering purchasing a new vehicle to replace that one, so I'll probably never use their offer. I'm a Chrysler retiree and am considering purchasing a non-Chrysler product due to poor customer relations, especially at this dealership. Last year they wanted me to leave my car for 3 days to replace the battery. I went somewhere else and it was replaced while I waited, which what I expected. More


