
Serra Ford Rochester Hills
Rochester Hills, MI
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5th lease/purchase from Huntington Ford in less than 3 years We just picked up the 5th vehicle that we've bought or leased from Huntington Ford in less than three years. The entire team there is great, but we mu We just picked up the 5th vehicle that we've bought or leased from Huntington Ford in less than three years. The entire team there is great, but we must single out our salesperson, Anastasia Savina, for special recognition. We've worked with her on all five of the vehicles, and we will continue to contact her any time that we need a new or used car or truck. She is professional, knowledgeable, hard-working, and very friendly. She listens to our needs and works hard to find a vehicle that fits our requirements and price range. She follows through promptly when she promises to call or email back. We would have no hesitation whatsoever in recommending Huntington Ford - and Anastasia, in particular - to any friends or family members in the market for a new or used vehicle to purchase or lease. In fact, we HAVE recommended her several times! More
repeat customer I bought a car from this dealer 14 years ago. That first experience was excellent so I came back and bought a second one. Everyone I came in contact I bought a car from this dealer 14 years ago. That first experience was excellent so I came back and bought a second one. Everyone I came in contact with were professional and friendly. I also love the service department they kept my first purchase in tip top shape for 14 years! Wonderful dealership. More
Car Leasing Experience I just picked up my fourth lease vehicle from Huntington Ford. I've worked with salesperson Anastasia Savina since I started leasing vehicles from Hu I just picked up my fourth lease vehicle from Huntington Ford. I've worked with salesperson Anastasia Savina since I started leasing vehicles from Huntington Ford, and she is the key reason I keep coming back to this dealership. She has always worked to find the exact car with all of the features I've wanted, and she does so quickly and efficiently. She is a pleasure to deal with; I always know I will have a great experience when I work with her when leasing a new vehicle. Both my husband and I have repeatedly obtained our vehicles through Huntington Ford, and we do so primarily because we know we'll have a great experience working with Anastasia. I have had bad experiences with sales reps at other car dealerships in the past, so am so glad to have found a sales person who I can really trust and rely on. I would highly recommend Anastasia to anyone in the market for a new vehicle. More
Above and beyond in service This dealership went above and beyond in customer service! I had an issue with my 2013 Edge that was causing my radio stations to seek. This issue was This dealership went above and beyond in customer service! I had an issue with my 2013 Edge that was causing my radio stations to seek. This issue was a massive headache for all involved. Greg and David the manager went above and beyond to make right a very annoying issue. I will continue to bring my business here and recommend this dealership not only for a new car purchase but especially for any repair issues. Thank you so much ! More
quick and easy very good experience - test drove car , filled out some paperwork, drove away the next day - dealer double checked a couple items immediately upon my very good experience - test drove car , filled out some paperwork, drove away the next day - dealer double checked a couple items immediately upon my request More
Great service with a smile Gary went out of his way to make my car buying experience a great one. I would definitely recommend him to anyone in the market for a new vehicle. Gary went out of his way to make my car buying experience a great one. I would definitely recommend him to anyone in the market for a new vehicle. More
A Dealership that works with your situation Amanda, the dealer who worked with me helped me identify the perfect car. She persevered through my financial dilemma and was very understanding. I Amanda, the dealer who worked with me helped me identify the perfect car. She persevered through my financial dilemma and was very understanding. I appreciate her professionalism, poise, and ability to interpret what I was looking for. She make the entire experience, normally a hassle, worthwhile. More
Fast and Efficient Dominic was extremely efficient. He made buying a car a quick and painless process. Start to finish he had the whole process over in under 2 hours. Dominic was extremely efficient. He made buying a car a quick and painless process. Start to finish he had the whole process over in under 2 hours. More
Amazing employees My husband and I reviewed the Gmc Yukon on Huntington Ford's website. The website was amazing and the pictures showed us what we wanted. We traveled My husband and I reviewed the Gmc Yukon on Huntington Ford's website. The website was amazing and the pictures showed us what we wanted. We traveled 140 miles down south to see this vehicle as I own a cleaning company and needed all the space it has to offer. Upon arrival Gary was there within 3 minutes and he was ready to get us the keys and answer any questions we had. We test drove the vehicle and decided to purchase the vehicle, and trust me when I tell you that my husband is a hard sell. Gary gave us the car fax and reviewed everything. From the moment we entered the lot we were treated with respect. From the Sales manager, Gary, Kristina, Service department and the team that detailed the vehicle we were treated like family. Thank you so much for the experience. Us "Up North country folks" would definitely purchase another vehicle through Huntington Ford. Thank you More
Friendly Fast Service I came in a few weeks ago for major engine repair. My vehicle was running rough so I brought it back into Dan yesterday. He diagnosed it for me at N I came in a few weeks ago for major engine repair. My vehicle was running rough so I brought it back into Dan yesterday. He diagnosed it for me at NO charge. He got me right in and really stood behind his work. It ended up being something totally different, but Dan still gave me a great, fair deal to repair. Picked it up last night and it's running great! I will be back to see Dan again. More