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Serra Ford Rochester Hills
Rochester Hills, MI
1,241 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 25, 2024
Our experience with Serra Ford Rochester and Bob Brani was outstanding. Informative, very good at follow- up. We appreciate Bob’s patience, and helpfulness. was outstanding. Informative, very good at follow- up. We appreciate Bob’s patience, and helpfulness. More
by Vanconantw
Employees Worked With
Bob Brani
Helpful April 25, 2024
Excellent experience! Caring, knowledgeable people both Sales and Service. They went above and beyond to make ordering my new vehicle a great experience. Caring, knowledgeable people both Sales and Service. They went above and beyond to make ordering my new vehicle a great experience. More
by Ranget
Employees Worked With
Jeremy Randolph
April 24, 2024
Jeremy and his team were responsive, informative and helpful from start to finish and even got immediate help after the purchase when a quick question came up! helpful from start to finish and even got immediate help after the purchase when a quick question came up! More
by Jbousson20
Employees Worked With
Jeremy Randolph
April 06, 2024
Recently, I purchased a used 2016 Ford Expedition and I am extremely pleased with my purchase! Mike Larose was very patient, thorough, and knowledgeable. I couldn’t have asked for a better experience! I we am extremely pleased with my purchase! Mike Larose was very patient, thorough, and knowledgeable. I couldn’t have asked for a better experience! I went into just shopping around for a truck but I was sold when I met Mike. He has everything prepared so I could test drive the expedition and had the carfax history printed for me to look over. I highly recommend Serra Ford Rochester Hills. Also, Alex in finance is was helpful the Expedition was meant for me because they did everything to get me in this vehicle. I cannot forget about how much James did too. Everyone was extremely helpful. If you are looking for a vehicle this is the place to go. More
by Ashley C
Employees Worked With
Alexander , James Dluzynski, Michael LaRose
March 26, 2024
After looking for a vehicle for over three months and having had several sales people at multiple dealerships, promised to give me a call and not I was pleasantly surprised at the courtesy, and Amy offer having had several sales people at multiple dealerships, promised to give me a call and not I was pleasantly surprised at the courtesy, and Amy offered to me at Serra Ford in Rochester Hills. My salesman Richie was very pleasant And extremely helpful. He listen to my expectations and concerns, and his feedback was key in helping me decide to purchase my vehicle. I am happy with my purchase and grateful for all of the help I received. More
by Debann.7475
Employees Worked With
Richie Lucido
March 25, 2024
Great experience buying a 2024 Ford Maverick at Serra Ford Rochester Hills. The sales consultant was the outmost professional and kind. She answered all my questions and made valuable suggestions. I am v Ford Rochester Hills. The sales consultant was the outmost professional and kind. She answered all my questions and made valuable suggestions. I am very pleased with my purchase, and I can’t thank enough Cheyenne and all the staff of Serra Ford Rochester Hills. More
by Antonio Castro
Employees Worked With
Cheyenne Wroblewski
March 15, 2024
Despite the construction, the dealership is functioning well. We let Mr. Bommarito know which Explorers we were interested in looking at and he had the vehicles in the lot ready for us. The whole experienc well. We let Mr. Bommarito know which Explorers we were interested in looking at and he had the vehicles in the lot ready for us. The whole experience was great. More
by Rmhallrn
Employees Worked With
Jim Bommarito
