Serra Ford Rochester Hills

Very Happy I have worked with Greg with my last 3 leases. He is always sending me emails making sure that I am happy with my car and if I have had any problems o I have worked with Greg with my last 3 leases. He is always sending me emails making sure that I am happy with my car and if I have had any problems or questions. Even when I have had the car for more than one year! He is very friendly and will remember your family members and even ask about them. Greg has been incredibly helpful in finding cars that I like and so that my payments are in a range where I am comfortable. He will even let me know, ahead of time, when there are deals going on so I am ready to turn in my car for my new lease so that I am not scrambling at the very end of the current lease. I would HIGHLY recommend seeing Greg! More

Very satisfied Anastasia listened to learn about my needs and exactly what I was looking for. I feel confident that my new vehicle will serve my purpose. Anastasia listened to learn about my needs and exactly what I was looking for. I feel confident that my new vehicle will serve my purpose. More

Free brake inspection review - free of cost and sales pitch! Rear brakes on my Focus ST were making a rubbing sound so took it in for a free inspection with one of the their printed coupons. Matthew Weyers hand Rear brakes on my Focus ST were making a rubbing sound so took it in for a free inspection with one of the their printed coupons. Matthew Weyers handled the service and after front and rear inspection rang me to says that all was OK. Suggested there might be a temporary sticking but no caliper or rotor issues and no safety concern as after a short drive the pads did back off. He did tell me that there was some, but not significant wear to the pads and no issues with the rotor. He provided options for replacement if I wanted but was not insistent. A welcome relief as I have become accustomed to higher pressure sales for work or "well, it really needs . . . . blah blah blah". The inspection was genuinely free and the Oil Tech Josh Owen offered and took it for a wash before I picked it up. It's a some time since I visited this dealer for service and noticed that the glass screen that used to separate the payment desk from everyone has been removed! At the end of the day, I will be taking my car back there for services in future. More

Great price, great service, welcoming atmosphere Purchased a car from Gary Kuszpit and had a great experience. In addition to being pleased with the car, Gary K was diligent about making sure I was s Purchased a car from Gary Kuszpit and had a great experience. In addition to being pleased with the car, Gary K was diligent about making sure I was satisfied with my purchase. More

Salesman Dan Saunders My husband and I like the salesman named is Dan Saunders, Hes very amazing he have a great patience with us we are deaf couple. We are so happy with n My husband and I like the salesman named is Dan Saunders, Hes very amazing he have a great patience with us we are deaf couple. We are so happy with new Edge SEL 2017 with low payment monthly Thank You Darlene Weir More

Employee Review I needed much information in a short amount of time and Bob was the best! Very informative, quick to respond, straight-forward and came in at a great I needed much information in a short amount of time and Bob was the best! Very informative, quick to respond, straight-forward and came in at a great price. Also, very comfortable to work with . . . never had so much fun buying a car! I would definitely go back to him and would refer family and friends! More

New car with a minor problem was dealt with right away Purchased a new 2016 Mustang GT Premium from Dan. Got great financing too. After I had the car for a few days, I noticed that the universal remote in Purchased a new 2016 Mustang GT Premium from Dan. Got great financing too. After I had the car for a few days, I noticed that the universal remote in the sun visor was not getting power. Took it in on a Monday, was provided a loaner and I had my car back on Tuesday. Great service, the tech kept me up to date and Dan had noticed I was picking up my car and gave me a follow up call to make sure everything was all right. More

Greg Z is the best! We have bought a few vehicles from Greg Zytowski and we absolutely love him. He is a man of integrity and he knows his cars. We wouldn't go to anyone We have bought a few vehicles from Greg Zytowski and we absolutely love him. He is a man of integrity and he knows his cars. We wouldn't go to anyone else. More

Buyback Mark Tracey is a great guy! He worked with us and continued to stay in contact at all times! I appreciate that hard to find now a days! Mark Tracey is a great guy! He worked with us and continued to stay in contact at all times! I appreciate that hard to find now a days! More

Awesome friendly honest service Dom did a great and pro job at helping me find and purchase my car, it was a very easy task for me and my family Dom did a great and pro job at helping me find and purchase my car, it was a very easy task for me and my family More