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Serra Gardendale Kia

Gardendale, AL

2.8
365 Reviews

630 Fieldstown Rd

Gardendale, AL

35071

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Showing 365 reviews

October 14, 2019

It was a great experience! I walked away with a brand new, beautiful car for an affordable price. I had a very pleasant experience and would definitely recommend them to anyone. More

by emilydj22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. and Mrs. Christian. Kasey Croft.
October 14, 2019

Always Walked Away Happy Where do I begin?!?! My sales agent - Gary Travis - is just amazing. He has helped my family purchase 5 brand new cars over the past 9 years. We’ve al More

by RAMCDERMOND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Travis, Andy Fisher
October 14, 2019

Professional and courteous Bought a Honda Accord and had a small issue with the car. The dealership told me to bring the car back and made all efforts to make sure that I was ha More

by kohntucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary in service , Gary Travis
October 12, 2019

Best experience EVER Steve Willard worked a miracle for a young person with no credit established. I could not give enough praise for him and Serra Kia. Fast and knowled More

by gcole5284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Willard and Jason, the sales manager in Gardendale
October 11, 2019

Awesome Service!! I took my Kia Cadenza in to have it serviced and I must say that I had an awesome experience! I was greeted by one of the service managers when I arri More

by deldric5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Grant
October 10, 2019

Effcient Service Gary was very helpful when I dropped off my car. He kept me abreast of the issues going on with my car and the price. More

by fredrikauatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary in Service
October 10, 2019

Excellent service Service was so good I came in to get my oil changed at end up getting another Kia for my husband. So we are like the Kia family More

by cookiekee56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Travis, Seth Franks, Amy Caretti
October 07, 2019

Show they care about you Service advisor Lacey Truett was great. He did his job to the fullest. Great job. My car was cleaned and looking good. My fill I was important to More

by apowe2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Franks, Amy Caretti
October 03, 2019

Great job guys Fast, friendly people, Serra Kia know exactly what to do when it comes to the knowledge of the car industry, this my first Kia, starting a Kia family More

by wayne220012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
October 03, 2019

recall Done on time, quickly, no hassell. Will definitely try them again for regular service. Very convenient for me as I live close by. Personnel was very More

by BDNB Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
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