Back

Serra Nissan

Birmingham, AL

4.5
2,378 Reviews

1500 Center Point Pkwy

Birmingham, AL

35215

Directions

By Type

2,378 Reviews of Serra Nissan

February 27, 2026

I was informed of every step and he continuously checked on me while I was waiting. He made sure I knew what needed to be done and what they were doing. I truly felt taken care of. I will use them every tim More

by cthompson120
Recommend Dealer
Yes
Employees Worked With
Dylan
Mar 02, 2026 -

Serra Nissan responded

Thank you! We aim to help our customers!

February 25, 2026

Great customer service and care! Great customer service, timely response and prompt action to the service I needed fixed More

by Smullins783
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Amanda Badgwell
Feb 28, 2026 -

Serra Nissan responded

Thank you for your review!!

February 24, 2026

Very inviting and friendly reception. Knowledgeable sales team and good presentation. Financing was a breeze. More

by watchley
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd, Curtis Lloyd
Feb 28, 2026 -

Serra Nissan responded

Thank you! Our finance team is outstanding! Come back and see us!

February 24, 2026

Friendly people, quickly meet at the door, and greeted, great customer service, Lisbeth Gonzalez Fantastic Sales Representative. Thanks More

by watchley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizbeth Gonzalez
Feb 28, 2026 -

Serra Nissan responded

Thank you! Liz is great!!!

February 23, 2026

Enjoyed our conversations and working with Cory McGee. No high pressure Never felt like we were being pushed into anything.. More

by DSW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody McGee, John Pamphilis
Feb 25, 2026 -

Serra Nissan responded

Thank you for your kind words!

February 23, 2026

I felt like he was there to get me in the best car for me and helped to the best of his ability every step of the way. More

by codytolbert1997
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 26, 2026 -

Serra Nissan responded

Thank you for your review! Angel is Awesome

February 23, 2026

Cory,our salesman was very nice and competent. He had the right information and was not high pressure. Overall, it was a pleasant experience. More

by DSW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cory McGee, John Pamphilis
Feb 25, 2026 -

Serra Nissan responded

Thank you for your kind words!

February 21, 2026

Angel Borja—as honest as they come. Great first car buying experience for my son. More

by debbie
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angel Borja
Feb 25, 2026 -

Serra Nissan responded

Thank you! Angel is one of the best!

February 20, 2026

Meghan was pure amazing, knowing exactly what's going on with your car and not just a number. Perfect liason More

by Coachace777
Recommend Dealer
Yes
Employees Worked With
Meghan Fausett, Meghan Fausett
Feb 20, 2026 -

Serra Nissan responded

Thank you for the kind words! Meghan is pretty awesome!

February 18, 2026

Poor quality work. I was told that lug nuts for my car would be 25$ each More

by ddf5
Recommend Dealer
No
Employees Worked With
Amanda Badgwell, Amanda Badgwell
Feb 21, 2026 -

Serra Nissan responded

This review gives no insight on why we received 1 star. What was the poor quality work? We gave you a quote for the part that you asked for. Im assuming you didnt get the work completed? Your user name is anonymous therefore I cant look up your ticket. If there was an issue we would have be glad to handle it immediately. A 1 star review because we gave you a price and you didnt like is a little unfair. If you would like to give more insight please call Dylan our Service manager 205-856-2544