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Serra Nissan

Birmingham, AL

4.5
2,378 Reviews
Call Dealership (205) 856-2544

1500 Center Point Pkwy

Birmingham, AL

35215

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2,378 Reviews of Serra Nissan

February 07, 2026

Great It was a great and speedy experience. Oil changed and tires rotated in a short amount of time More

by Garrettsertell
Recommend Dealer
Yes
Report | Print
Feb 08, 2026 -

Serra Nissan responded

Excellent! We are glad to hear you got in and out in no time!

February 07, 2026

Friendly staff, smooth and fast transaction. We got our vehicle the same day. Good service! More

by fcpalisoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Baker, Theo Todd
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Feb 08, 2026 -

Serra Nissan responded

Thank you! We hope you enjoy your vehicle!

February 07, 2026

Employees were super nice. Very clean but freezing in the waiting area. Wait time wasn't long. More

by angelahoppes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Feb 08, 2026 -

Serra Nissan responded

Thank you so much for the nice comments! We apologize it was so cold and are ensuring this wont happen again! Enjoy your ride!

February 06, 2026

The service was much, much better. I can tell that whom ever they had working on my vehicle before didn't fall this is. Thank you so much for such awesome service More

by shelika98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller, Ashley Meeks, Amanda Badgwell
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Feb 08, 2026 -

Serra Nissan responded

Thank you for your review! Our service team works very hard to make sure the customers are taken care of!

February 06, 2026

Serra Nissan is very organized and precessional and in my opinion has fantastic service. Also everyone is so polite More

by Joel Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Feb 08, 2026 -

Serra Nissan responded

Thank you for your review and your business Joel! Dylan and his service crew work very hard to make sure that all of our customers are taken care of! See you next time!

February 05, 2026

Les recomiendo a Angel Borja el te puede ayudar en lo k nesesites cualquiera veiculo k nesesites te lo saca es bueno se los recomiendo More

by miguellopez6789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Borja
Report | Print
Feb 07, 2026 -

Serra Nissan responded

Gracias!!!!

January 30, 2026

Great experience with Amanda and the service It was a great experience. I was highly satisfied with the customer service and also with the service manager Amanda. More

by elcoleman
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Amanda Badgwell
Report | Print
Jan 30, 2026 -

Serra Nissan responded

Thank you so much for a great review of your recent service experience! We are so glad to have been able to serve you, and we sincerely thank you for your time and business. We look forward to serving you in the future!

January 26, 2026

My salesman Dre’ went over top to help me. The team as a whole really went over the top to get me where I needed to be in order to make a purchase. Got an opportunity to make a video with John More

by Very Pleased
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre Sandlin, John Pamphilis, Dragon Zheng, Theo Todd
Report | Print
Jan 27, 2026 -

Serra Nissan responded

Thanks for your great review highlighting one of our awesome sales professionals, Dre! We are very grateful for your time and business and we are glad to know you had an excellent experience! We look forward to helping you in the future as well.

January 24, 2026

They were very kind had my car ready when promised I will be back to this dealership More

by mcayton.74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller, Ashley Meeks, Amanda Badgwell
Report | Print
Jan 26, 2026 -

Serra Nissan responded

Thank you for your great review of your recent service visit! We are very proud to have served you, and glad to hear about your excellent experience. We look forward to serving you for any of your family's vehicle needs in the future!

January 24, 2026

It was a basic oil change and alignment. I've had four oil changes performed here and they have neglected to refill the windshield wiper fluid every time but once More

by Rmiller430
Recommend Dealer
No
Employees Worked With
Amanda Badgwell, Amanda Badgwell
Report | Print
Jan 26, 2026 -

Serra Nissan responded

We're sorry to hear about your recent service experience with us. We always strive to provide top-notch customer service and technical expertise, and we apologize that you visit did not live up to that. We encourage you to call us at 205-856-2544 and ask for Dylan if you would like to discuss your experience further.

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