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Serra Nissan - Service Center

Birmingham, AL

4.5
1,695 Reviews

1,695 Reviews of Serra Nissan - Service Center

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September 09, 2021

Excellent follow up!Serra has serviced my vehicle since Excellent follow up! Serra has serviced my vehicle since I purchased it in 2016. I had my breaks serviced this time and they followed up with me and More

by pmas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 08, 2021

I 100% recommend them. When I go everyone is always so nice and helpful. They also no how to to get you in and out fast. More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
September 08, 2021

Staff was informative and courteous. The facility was clean and had a ample supply of condiments in the snack area. The service of vehicles were done in a timely manner. More

by phkimber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
September 06, 2021

I was very pleased with the service I received as well at the the timeliness of performing the recall work. I will continue to use for my car's service. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
September 06, 2021

Great team with great service. In and out in a reasonable time. Easy to schedule and I am always recognized and called by name. Perfect. More

by tduchock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
September 02, 2021

They explained everything that need to be done and kept me updated with the progress. I want take my truck anywhere else. They were very nice. More

by Dustin.cox24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
September 01, 2021

I appreciated the friendliness and helpfulness of all the employees I came in contact with. The people were very helpful to me at that time. More

by cvdpbama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names of employees.
August 31, 2021

Did a good job, just took a long time for the vehicle to be finished. Thinkbit was due to the parts coming in late though. More

by RIMBEY_88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
August 31, 2021

I keep coming back for my oil change and tire rotation as the staff is friendly and the service is completed to my satisfaction. This time my car seat and steering wheel were covered with plastic as an extra More

by hokieinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
August 30, 2021

Service was quite satisfactory. However, I didn’t feel safe while there. Apparently Serra doesn’t care about customers’ health as very few masks being worn!!! More

by hamby_w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Drake
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