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Serra Nissan

Birmingham, AL

4.5
2,383 Reviews
Call Dealership (205) 856-2544

1500 Center Point Pkwy

Birmingham, AL

35215

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2,383 Reviews of Serra Nissan

May 02, 2026

Billy Baker is a great salesman and he went above and beyond for me. Also Dragon is awesome and he went above and beyond for me More

by Jonishaw11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Baker, Dragon Zheng
Report | Print
April 30, 2026

Mr. Billy Baker is one of the best salesman at this dealership. He is very honest and informative. Helps assist you make the best decision for your new or used car needs. More

by Kenwelch334
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Baker
Report | Print
April 28, 2026

I am glad to share that I had a really great experience buying a new car in Serra Nissan, the support from Angel Borja was amazing and very helpful with all the information and paperwork More

by efrain.negrete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Borja, Dragon Zheng
Report | Print
April 18, 2026

Tariq was great! I recommend him for anyone who is looking to get into a vehicle! More

by ceasor65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tariq Grayson
Report | Print
Apr 24, 2026 -

Serra Nissan responded

Thank you for the glowing review! Our team is so happy to hear that Tariq provided you with exceptional service. We truly value your recommendation and hope to continue exceeding your expectations. Happy driving!

March 30, 2026

I love the energy an customer service that they bring an the always caring for the customer More

by Cmoneyking92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tariq Grayson
Report | Print
Apr 04, 2026 -

Serra Nissan responded

Thank you! We do work hard to take care of our customers!

Apr 05, 2026 -

Cmoneyking92 responded

Thanks God bless

March 25, 2026

The sales person I had was Billy Baker and he was amazing great and wonderful. I couldn't have asked for a better sales representative. Thank you so so much Billy Baker for getting us in a vehicle. More

by marilynw197900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson, Billy Baker, Dragon Zheng, Amanda Badgwell, Dylan Taylor
Report | Print
Mar 28, 2026 -

Serra Nissan responded

Thank you for the kind words! Everyone loves Billy!

Mar 28, 2026 -

marilynw197900 responded

Billy Baker will do everything that he could to get you a vehicle.

March 20, 2026

He was great he was helpful he stayed over his time and patience and polite More

by latonyaturnbo9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Borja
Report | Print
Mar 22, 2026 -

Serra Nissan responded

Thank you for your kind words

March 06, 2026

Ángel es súper amable y atento. Una increíble atención, volvería a comprar solo para que me atienda con esa amabilidad More

by rosariomondragon30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Borja
Report | Print
Mar 07, 2026 -

Serra Nissan responded

Thank you for your review! Angel is Great!

March 05, 2026

Terrible service i visited the dealership to have my car diagnosed for transmission issues they told me i needed my catalytic converter replaced i replaced it and the car was still jerking Amanda told me th More

by REEDBRITTANY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
Report | Print
Mar 07, 2026 -

Serra Nissan responded

We diagnosed your car, you to took our diagnosis and decided to take it to your local mechanic. You then brought the car back to us because it was not operating as it should be. We have no control of how YOUR mechanic repairs the car. We can only control what we can repair. If you did not need a converter wouldnt your mechanic have told you when they diagnose the situation. We also noticed that you are trying to dispute a charge for your diag fee that we charge. That is illegal. This could have been handled very differently but you decided to go this route.

March 05, 2026

Very friendly and accommodating. Timely and efficient service. Reasonable pricing. I will be back fot the next required service. More

by kimwalker7262
Recommend Dealer
Yes
Employees Worked With
Daryll...I think
Report | Print
Mar 07, 2026 -

Serra Nissan responded

Thank you! Our staff works hard to take care of our VIP customers like you!

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