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Serra Nissan - Service Center

Birmingham, AL

4.5
1,673 Reviews

1,673 Reviews of Serra Nissan - Service Center

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May 28, 2021

The service department sucks. I had a new Auxillary/phone USB Port installed 2 weeks ago and it don't work. I was told by Scott Fuller that nothing could be done about it. After paying $266 for the service.0 More

by cherwood33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
May 27, 2021

Employees are very friendly and concerned about servicing your car and making sure you are satisfied with the service given to you. They follow up. More

by debrablackmon19DNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021

Thanks Amanda. I really appreciate your professionalism. Your positive attitude was gratefully appreciated. I wish that all service representative in America had your dedication and courtesy. I will always More

by timothywilliams569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
May 22, 2021

This dealer ship is awesome an great service very kind people. They have very nice waiting are I would recommend the to any one enjoyed my vist an will return. More

by donalda1020DNC
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
May 21, 2021

Professional, knowledgeable and friendly. Does not upsell service that is unnecessary or not required at the time of the visit. Know me and my vehicle by sight. More

by cubandavet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
May 21, 2021

The service team at Serra Nissan always does a great job and is always very prompt in getting me in at my scheduled time and out as quick as possible. More

by CORDELLA7086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
May 20, 2021

The staff is always courteous, professional and efficient! It’s a pleasure to have my service done there. I travel 20 miles to go there instead of 5 miles to another Nissan dealer More

by mj712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mortimer Virves, Randy Hicks, Amanda Badgwell, Matt Henry
May 18, 2021

Always a great experience with them. They make sure the job is done right before returning the car back to us and at a reasonable price. Making sure and keep us in the loop during the process. More

by RIMBEY_88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
May 13, 2021

It was a great first impression and I’ll definitely be back. Mainly coming back because of Amanda’s friendliness and going above to meet my needs. More

by TANYAHARRISHAYNES82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
May 12, 2021

I was a first time customer visit the dealership .. everything was wonderful from start to finish .. even booking my appointment was great Thanks so much for the great service More

by mitchnicole89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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