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Serra Nissan - Service Center

Birmingham, AL

4.5
1,673 Reviews

1,673 Reviews of Serra Nissan - Service Center

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March 18, 2021

Not happy about the way services are at this location. Horrible experience. I'm not liking how they are handling service in the service department. It really is horrible that they had me sit in side wait More

by gabrielle.joseph.gj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
March 17, 2021

Worst experience with a auto center came in told them the issue they charged me for a diagnostic that I didn’t ask them for . Will never go back to this dealership!!!! Scott fuller threatened to keep my car More

by iamroderickc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Amanda is awesome. She always takes care of me and tell me what really needs to be done to my car. As long as she is there I will get my car serviced here. More

by montryce.leonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
March 16, 2021

Nissan I find is one of the nicest dealership,and hospitable to there customer,they are good at saving you money,and take pride in handerling your car. More

by khalid9456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine, Amanda Badgwell, Matt Henry
March 16, 2021

I would recommend selling son to all of my friends my coworkers my church everyone that I know because you guys are great wonderful I love your service thank you so much More

by sylvester.carnathan4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
March 12, 2021

Fast Service, In & Out. only Issue Was When It Was Time For Me To Go They Gave Me My Car Back With The Window Down & off Track & Told Me That It Wasn’t Their Issue And That I Had To Pay $125.00 For Them To More

by Dev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
March 11, 2021

I'm always pleased with the quality of work and the knowledge and friendliness of the staff. They are always professional and explain the work in detail. More

by butlerkim6850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
March 11, 2021

Technician was courteous and helpful. They took the time to deal with my urgent need and were very understanding of my situation. I was pleased with my visit. More

by jessicalmunger
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Henry
March 08, 2021

Have been very helpful in getting my service needs met. They cared about me as a consumer and was cognizant of my schedule regarding the work. More

by philbridgettsDNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
March 05, 2021

Received exactly the service I went looking for. I was advised that I could only get it properly at a dealership. Service Was as expected. More

by lori.miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
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