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Serra Nissan - Service Center

Birmingham, AL

4.5
1,674 Reviews

1,674 Reviews of Serra Nissan - Service Center

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February 15, 2021

Nice and helpful. I was the last customer and something was knocking on my car as I was pulling out and the head guy came to see what it was. He called another employee to come back who had just left and t More

by ckbettyboop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
February 11, 2021

I have never been to a service department where people were as friendly, respectful, honest, didn't act like they were trying to just get through a day's job but like they really care.. More

by mamanina38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
February 11, 2021

The service was excellent, my battery was tested, and needed to be replaced, took only a matter of minutes and I was on the road. More

by Rarmstrong1598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Service Advisor-AMANDA has always been helpful in assisting me in meeting the needs for vehicle. There has not been a time when I haven’t been with her service! More

by D Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
February 04, 2021

I received excellent customer service. The wait time was not bad at all. The staff was super nice. I love the rewards Serra offers their customers. More

by tkelly97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
February 04, 2021

Fantastic people, great service and always friendly. They have a very clean facility and make you feel very welcome. I really am glad that I nought my car there More

by shesan69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
February 03, 2021

Great customer service! My oil change was complete in a timely manner. The mechanic was well knowledgeable about the service that he was providing. I would definitely recommend! More

by geneshaljohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
February 02, 2021

Service was done in a timely & professional manner. Observe cleanliness precaution being used. Service dept staff friendly & knowledgeable. Great service. Satisfied customer. Nissan customer. More

by Keke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
February 01, 2021

THEY HAVE Never repaired my car completely, and then wanted to charge me for something else at the same time. They are a total rip off! More

by Mokie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
January 27, 2021

They always accommodate and get to the bottom of what's wrong with the Sentra. I always have a good experience in the service department with them taking in the car right away. The pricing is always reason More

by frannubian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Matt Henry
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